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I like what I have seen so far but am having a little trouble getting everything figured out between my store build and getting shineon products added correctly. I'll figure it out though.
Thank you for your honest feedback! We’re thrilled you’re enjoying what you’ve seen so far, and we completely understand that getting everything set up can feel a bit tricky at first. Don’t hesitate to reach out to our support team—they’d be happy to guide you through the process and make it easier.
Keep shining and happy selling!
I think this company is absolutely brilliant! I haven't made a sale yet, I've been stock piling designs in my store but I'm so excited to work with you!
Thank you for the amazing feedback! We're so glad you’re enjoying your ShineOn journey and building your store with care. That excitement is what drives success, and we’re confident that with your dedication, those sales are just around the corner. 🚀
Remember, we’re here to support you every step of the way with resources, training, and an incredible community to help you thrive in the print-on-demand world. Keep that excitement alive—you’re doing awesome! 😊
Keep shining and happy selling!
-The ShineOn Team
I love this app it has being of the best.
Thank you for your amazing feedback! We're so glad to hear that you’re loving the app and finding it to be one of the best. Your success is what drives us!
Keep shining and happy selling! ✨
Efficient and thorough with helping me with customer orders. Thank you.
Love, love, love this app! The products are awesome, the app is easy to use and integrate with your Shopify store. I also really like that you can buy samples to use for your product video reviews.
Thank you for the love! 💖 We're thrilled that you're enjoying the app, products, and the seamless Shopify integration. Being able to buy samples for product videos is a great way to showcase items, and we’re happy you find it valuable. We’re here to support your success every step of the way!
Keep shining and happy selling!
chat tech support is horrible. apparently, you cant order samples of metal prints and canvas prints with your artwork on them. they just wont tell you. you will be in a chat session till your kids come for thanksgiving to visit you in an Assisted Living Facility. Sad... I set up all my art there, and had to find another vendor all because I could not see and touch what I would be selling to others.
Thank you for sharing your honest feedback, and we’re truly sorry to hear about your frustrating experience. We understand how important it is to see and feel the quality of the products you’re selling—it’s a vital part of building trust with your customers. That's why we do offer several ways to order samples and it looks like an email was sent to you with instructions on how to do that. Your concerns are valid, and we’ll make sure to share this with our team to improve communication and processes. We’d still love the opportunity to address your concerns if you’re open to it. Please reach out, and we’ll do our best to make things right.
Thank you for your feedback!
-ShineOn Team
Very happy so far with creating designs and getting my products listed. It's Easy to understand and use. I just wish it was a little cheaper per month to use. Especially when your just starting out it can be a little pricy. All in all this is a great app.
Thank you so much for sharing your thoughts and for the wonderful feedback! 🌟 We're thrilled that you're finding the ShineOn App easy to use and that creating designs and listing products has been smooth for you. We understand that costs can feel a bit challenging when you're just getting started. Supporting new entrepreneurs like you is incredibly important to us, and we’re always looking for ways to bring even more value to our ShineOn community.
Keep shining and happy selling! ✨
This app does everything from helping you create your designs to getting your product listed. It's Easy to understand and use, perfect for your POD business.
Thank you so much for your glowing review! 😊 We're thrilled to hear that the ShineOn App has made your print-on-demand journey easier and more efficient. Our goal is to provide everything you need to create and sell with confidence, and it’s wonderful to know that our app has been a perfect fit for your POD business.
We can’t wait to see all the amazing designs you create and bring to life. Keep shining and happy selling! ✨
I had so many questions and problems but the customer support was AWESOME!! Thank you so much I look forward to working with ShineOn !!
Thank you for your amazing feedback! We're so glad our customer support team could help answer your questions and resolve any issues. We're excited to have you as part of the ShineOn family and can’t wait to see your success!
Keep shining and happy selling!
It's a great platform, the only issue I have is with the free marketing tools for your products, namely figuring out how to use the videos for Add Your Own Message Cards on a necklace. I wanted to make a creative for a message card necklace but don't know how or if it is possible to add my message card to it. I love that there are videos otherwise, but there's no descriptions on the files and no youtube tutorial for this side of Shineon.
Thank you for your detailed feedback! We're so glad to hear you love the platform and the free marketing tools, but we understand how important it is to have clarity on customizing videos for message card necklaces. Your point about the lack of descriptions and tutorials for this specific process is very helpful, and we’ll pass it along to our team as an area to improve.
In the meantime, our support team would be happy to guide you step-by-step on how to use and customize these tools. Don’t hesitate to reach out—we’re here to make this process easier for you!
Thank you for sharing your thoughts, and we appreciate your patience as we work to improve.
Keep shining and happy selling! ✨