ShineOn: Print On Demand

Shine On itself has many many problems. There is no customer service number to call if you have an issue, the chat person acts like they can't make any kind of decision about anything. If something does go wrong all you can do is hope the chat person actually does their job and corrects the issue. You're left hanging hoping the issue will be fixed. You have to chat and check behind them ...

YOU HAVE TO READ THIS. When placing test orders to see how items would reach my customer, there was an error during one order. I contacted customer service, and the representative canceled the wrong item. I lost around an hour trying to resolve this because it seems like the person has to contact 20 people for permission or to get the job done. I placed the first order on November 8th, and the ...

It's very pathetic, I can't even do the live chat as the email bar is frozen when I try to add my email to contact support. When I try to create a product, it shows Queued for Publishing for over a week.

My very first order had a broken link on the chain. I sent for replacement and they charged me again. The replacement has now been in fulfillment for weeks. Will most likely be deleting this app. Very disappointed.

Just getting started with the app so impossible to give you a proper review before knowing how well it works or doesn't work!

not very user friendly or easy to use. needs to be easier for the customer to add personalization also.

I did a purchase as a test for my Granddaughter but the message card never appeared with the order, this is alarming as when customers receive products I will never know if they received my white labelling with a discount code for their next order. And I have it turned on so I am being charged for this and it did not come with the order. Could this be an oversite given my first order I decided to ...

there are no templates for sizes etc
no real customer support and site does not work.
and i have never seen another print on demand company charge for training and help

I’m disappointed. They shouldn’t offer 2 day priority shipping if it’s not guaranteed and they don’t offer refunds. I understand no refund or return on the product but if i paid extra for a service i expect it or a refund because it’s not my fault and they get to pocket extra money. Let’s see if the product meets our standards atleast. I’ll be using a different vendor from now on.

I signed up through Adrian Morrison. I have watched him on two different videos publish a product to his Shopify. All he did was change the title. However, when I tried to do it with the exact same product, the Publish button wouldn't working. I contacted a live agent, who told me that I need to supply the artwork. Really? It obviously isn't as simple as they say, especially if you don't have ...