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Every product I added to my site has no notation that it's out of stock. but when I look at it on my website, every single one says Out of Stock. How can items that are to be personalized all be out of stock. Also a video or 2 to watch on how to use your site would be helpful as opposed to a bunch of posts to read
Thank you for bringing this to our attention, and we’re sorry for any confusion caused by the “Out of Stock” display on your site. Please reach out to our support team so we can investigate this right away and help you get everything running smoothly.
We also appreciate your feedback about the video tutorials—adding more video resources is a great idea, and we’re working on creating more content to make getting started even easier.
Thank you for your feedback!
-ShineOn Team
The app itself is great, but really High base cost, and they will not refund you for any reason once you paid for your orders.
this app has continuous problems that never seem to get addressed
New to Shine On.10/1/23 . I am having a hard time connecting you your page to set up design cards. Requesting help. Updating note to Shine-On 2/5/24 Still having issues bring product over to my store. One in particular the Acrylic Plaques can get them to port over to my website/store. Requesting heplp to no avail.
i cant figure out how to add products to my Shopify store. it should not be so hard to figure out.
I csn not get the verification to work
When I', creating a design and need to change it, the app freezes/spins and I have to exit out completely, losing all of my progress.
A bit complicated
I was amazed by the videos of sellers making huge profits with Shineon and i followed their channel and I can say that they're doing a great job honestly and they have a great sellers community, but when I installed their app and started designing and publishing products one month ago there was a real annoying huge issue about the "currency" setting in their app while it is set to USD by default in my Shineon account but when processing new product the price is always shown in my local currency which was confusing a lot beside that they said in their guide that the app automatically catch the shopify store currency and convert the prices by auto but that never happened which always causes to show wrong and non converted prices on my store, I did everything deleting uninstalling reinstalling publishing and again the issue still persists, contacted their live support chat by the way the support was kindly great and rapid and they said they're working to solve the issue and for a whole month after awaiting and contacting them several times nothing has been solved and the currency issue still persists, for anyone is not from USA or Europe be careful you should test everything before launching your store, for now im still waiting and i will uptade my review when they reply with updates.
I was really disappointed when I saw there options was very limited
I was under the impression that there would be a lot more options to choose from