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I have been dealing with Shineon for a few years now and have always had a great experience. My experience in the last month has also been phenomenal, as my orders have been processed very fast and the customer service team has also been very helpful.
Beautiful products with so much helpful information and assistance to create and enhance the concept of personalization.
The site is very well organized with easy to find and follow instructions. When things are too complex to understand, there is a chat service to assist.
I LOVE working with Shine On! Excellent products, beautiful, high class packaging, personalized products, including message cards, but even more, so much more! The training they offer is SO good! If you are new, you will quickly gain confidence to really grow your business. Shine On works hard to earn your business, even more to help you GROW your business. And the music is pretty darn amazing!
Shine on is a great store. So far very reliable. I just started and have already sold a couple products from this app.
I like that they are US based.
I am getting frustrated trying to publish different products after spending lots of time creating them and then the product won't publish and all the work I have put into it is lost!
My experience with ShineOn online representative have been quickly and ready to serve me in a professional way with awesome service to solve any problems that I bring to their attention that I just don't understand. They help explain to me they send me diagrams and also videos.
I had a serious issue with my store and ShineOn support took care of the problem right away. I am very satisfied with the support I received.
There customer service team handled my issue promptly and efficiently. I was able to get my customer served correctly.
I have concerns with the Shipping rate Set-Up in Shopify and so I reached out to ShineOn support for their advice on this, and Ranzell has been amazing in guiding me with the set-up, thank you and appreciate your help with this!
Very informative answers to my questions regarding my Shopify store.