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It's a little hard to navigate
We appreciate your feedback! If you have any specific areas or features that you find challenging to navigate, please let us know, our Live Chat response time is less than a minute and available to you M-F from 6am-6pm EST, with email support in less than 12 hours. We're here for you! If this fixes the issue, please consider revising your review. Thank you!
I am having a hard time seeing my product in my Shopify store. I don't know where to look. Nothing is in the help section or maybe I'm just lost!
I like the vendor it's just not too intuitive to follow the downloading and integrating into my store. Maybe there's a quicker way but right now, ... none!
Thank you for sharing your feedback with us, we're truly sorry to hear about your experience. If you encounter any future issues, please don't hesitate to reach out to our support at help.shineon.com as soon as you have a problem. We hope this helps, and if you have the time, we would greatly appreciate a revised review.
I have yet to use shineon. So when i use it I would update my feedback.
That sounds great! We look forward to hearing your feedback once you've had a chance to use the app. Please feel free to reach out if you have any questions or need assistance.
easy but havent sold anything yet on here day in and out trying new trends and still no sell
Not able to solve a problem between customers order and fulfillment request
Thank you for sharing your feedback with us! We're sorry to hear that,
If you need immediate assistance or have further details to share, Our Live Chat response time is less than a minute and available to you M-F from 6am-6pm EST, with email support in less than 12 hours. We're here for you!
I recommend but is giving me issues with orders.
Thank you for recommending us! We're sorry to hear you're having issues with orders. Please reach out to our support team so we can assist you and resolve the problem. Wishing you all the best!
I have not been able to generate any visitors or business so far in the first week...just a bunch of bots contacting me on facebook
I did everything on my behalf to fulfill with ShineOn but it's still not processing my orders
i'M stuck on the steps to creating my store on join FB community its telling me to join before I can go to next steps and I already joined???
its so slow on the upload
Thank you for bringing this to our attention. We apologize for any inconvenience you're experiencing. Our team is constantly working to improve our platform, and we'll look into this issue right away. If there's anything else we can assist you with, please let us know. We're here to help!