ShineOn: Print On Demand , 1,317 条评论

整体评分
4.7
每个评分等级的数量
  • 85% 的评分是 5 星
  • 10% 的评分是 4 星
  • 2% 的评分是 3 星
  • 1% 的评分是 2 星
  • 2% 的评分是 1 星
2024年2月24日

I'll change my review when I can see all the stuff like dashboard and such in my account without the annoying "leave a review" there that I can't get rid of. There's no X to close that or anything, and so I can't even access the list of features to be able to accurately review the app.

ETA: Was a three star. Now a one star. Got into chat with a rep and am told that part of the setup is to join the FB group, which I don't want to do. As a potential seller for ShineOn products, the CSR told me it was part of the setup. Also, there is a blasted popup over the left side menu that rotates between join our FB group to leave a review to we have tips and tricks chats in our group every XXX day/time! And there is NO WAY to X out of them or click no thanks ANYWHERE. But with that there, you also can't access your dashboard for your shop. Until you comply with this ridiculous demand to join a group you may or may not want to be a part of, they don't go away. I'm out. I refuse to be a partner with any app that forces me to join a group when no other app I have used in my shop does that. Sorry, ShineOn, you've got some really lovely products that I would have enjoyed carrying, but nope. You gotta go all my way or the highway on me and ruin what could have been a truly lovely experience.

Homestead Crafter
美国
11天 人在使用应用
2024年1月31日

I signed up through Adrian Morrison. I have watched him on two different videos publish a product to his Shopify. All he did was change the title. However, when I tried to do it with the exact same product, the Publish button wouldn't working. I contacted a live agent, who told me that I need to supply the artwork. Really? It obviously isn't as simple as they say, especially if you don't have your own artwork. Next.

Starlight Twinkles
美国
大约2个月 人在使用应用
2023年12月19日

Due to the alarming development, it is currently only enough for 1 star. I would like to give it more, but I don't see the reason for it at the moment and I don't see ShineOn being willing to change these things.

Product prices: The product prices were increased massively within a very short time without reason and without announcement! The costs of some products are already so high that it makes little sense to sell them.

Subscription: The newly introduced subscription is completely overpriced (835$/year) and reflects the current greed for profit. With the subscription you can buy back the "old product prices" for expensive money - it doesn't have much more to offer (in my opinion).

Too many upsells from ShineOn: ShineOn constantly wants to sell you something, even though you are actually the seller. Whether it's the subscription or new courses, there's always something. All for your own good, of course :)

No more sales unit bonus: There used to be better product prices (pricing tiers) for a certain number of units sold - these have been completely abolished without notice.

ShineOn Cash: Dubious internal cash system that nobody needs. If you take your customers to a ShineOn partner store and they shop there, you receive "digital" ShineOn Cash. Completely pointless and unnecessary.

ShineOn Support: Partly incompetent and only trained for theory. Nobody knows or comes from practice and knows how the real processes work. As a rule, you get standard phrases and nothing tangible.

There are also individual products that are popular and well received by customers - but I expect that too and would not emphasize it as something special. Without these products, ShineOn would probably not exist. So there are also good things, but unfortunately the development has been more negative.

Of course there are also a handful of people who are very successful with ShineOn, but the majority are more likely to fail or end up making no profit because they spend too much money not only on the store + marketing but also on everything to do with ShineOn.

Dein Schmuck Geschenk
德国
3年多 人在使用应用
2024年4月17日

I'm very disappointed and deceived. I haven't been able to upload any of your products to my store and I am being charged just for having the app. I would like to stop/cancel my membership.

I was trying to upscale in order to be able to upload your products to my store but I only wasted my time.

Thanks

Beloved Whimsical Atelier
美国
11天 人在使用应用
ShineOn已回复 2024年4月22日

We're genuinely sorry to hear about your experience. Your feedback is incredibly valuable, and we apologize for any inconvenience caused. Our Live Chat support responds in less than a minute, available Monday to Friday from 6 am to 6 pm EST. Additionally, our email support ensures a response within 12 hours. Thank you for your understanding, and we're committed to resolving this matter to your satisfaction.

2024年3月16日

i am stuck between shine on and skup and dfy
dont know where sign in and what open
sign in to shine on open skup and again sign in that password is wrong
wasting my time just to do something but at end did nothing

Joy Jewelry
美国
20天 人在使用应用
ShineOn已回复 2024年3月18日

Thank you for leaving us feedback, We're sorry to hear that, our Live Chat response time is less than a minute and available to you M-F from 6am-6pm EST, with email support in less than 12 hours. We're here for you! Hopefully this helps and we'd love a revised review if you have the time!

编辑时间:2024年2月26日

there are no templates for sizes etc
no real customer support and site does not work.
and i have never seen another print on demand company charge for training and help

JuniperBay Market
美国
20天 人在使用应用
2024年1月26日

It's very pathetic, I can't even do the live chat as the email bar is frozen when I try to add my email to contact support. When I try to create a product, it shows Queued for Publishing for over a week.

Present Pallete
英国
15天 人在使用应用
2023年12月5日

YOU HAVE TO READ THIS. When placing test orders to see how items would reach my customer, there was an error during one order. I contacted customer service, and the representative canceled the wrong item. I lost around an hour trying to resolve this because it seems like the person has to contact 20 people for permission or to get the job done. I placed the first order on November 8th, and the second on November 10th. One of them arrived 25 days later, and the other one has not arrived to date. I ordered an acrylic, and it arrived with defects—the paper adhered to the acrylic is corrugated in two parts. An item with defects would surely have reached a customer! It's unfortunate that I can't upload the photo here. I'm not sure, but having a membership restrict your shipping options seems unfair. If you want Priority shipping, you have to opt for the $77 per month membership ($740 annually). Also, sample orders show up as regular orders in Shopify, counting as a sale. For some reason, Shopify's "cha ching" sound kept glitching for the same order I placed for five consecutive days. Don't waste your time; look for another company.

Junio Doce
美国
7个月 人在使用应用
2024年1月8日

Does not work in my shopify. COntact shineon and never respond back. Bad.

Dana Kids
美国
14天 人在使用应用
编辑时间:2024年1月28日

Still trying to figure it out

Aunt Juicy's Place
美国
大约2个月 人在使用应用