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So far, I have yet to be impressed with this service. I initially signed up for the "Starter" subscription with a free 7-day trial but canceled it due to persistent issues I encountered while uploading artwork for a plaque. The platform's interface could be more user-friendly, making the uploading process cumbersome and frustrating. Furthermore, customer support needs to be more helpful in addressing my concerns. Given these challenges, I find it difficult to justify paying for a consistently unreliable service that fails to meet my expectations. I will consider subscribing again once these fundamental issues are resolved. Until then, I cannot recommend this service to others or see myself investing money in it.
Thank you for letting us know your thoughts. We're sorry to hear about your experience. Our Live Chat team typically responds in less than a minute, available Monday to Friday from 6 am to 6 pm EST. If you reach out via email, we aim to reply within 12 hours. We're here to support you!
I have not been able to generate any visitors or business so far in the first week...just a bunch of bots contacting me on facebook
Beautiful pieces, love the flexibility in the designs and the ability to create our own designs. Im only new to Print On Demand but the format at ShineOn is super easy to navigate and use
Thank you for your review and for sharing your positive experience with ShineOn! We noticed that you gave us a 3-star rating and would love to know what we can do to earn a higher rating. Your satisfaction is important to us, and we would appreciate any feedback that could help us improve. Thank you for being a part of our family and we look forward to your success!
Create quality. However needing some tax documents could be explained a bit better for those who dont understand it.
easy but havent sold anything yet on here day in and out trying new trends and still no sell
I start because saw many ppl sharing how they make 6-figures, so far trying to sell for a month, no sale yet buy hoping soon...
its so slow on the upload
Thank you for bringing this to our attention. We apologize for any inconvenience you're experiencing. Our team is constantly working to improve our platform, and we'll look into this issue right away. If there's anything else we can assist you with, please let us know. We're here to help!
I am having a hard time seeing my product in my Shopify store. I don't know where to look. Nothing is in the help section or maybe I'm just lost!
I like the vendor it's just not too intuitive to follow the downloading and integrating into my store. Maybe there's a quicker way but right now, ... none!
Thank you for sharing your feedback with us, we're truly sorry to hear about your experience. If you encounter any future issues, please don't hesitate to reach out to our support at help.shineon.com as soon as you have a problem. We hope this helps, and if you have the time, we would greatly appreciate a revised review.
nice ...........................................................................................................
This has a lot of lags and download error on a Mac. You have to do most things twice, constant logout/login and reload.