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Simply the best POD supplier
Thank you for your awesome feedback! We're beyond excited to be considered the best POD supplier in your eyes. We're committed to providing top-quality products and tools to help merchants like you succeed.
Keep shining and happy selling! ✨
Wanted to give them another try but damn why is it so hard to find basic info? For something as simple as shipping and production time, it took me two days looking from page to page to sorta figure it out and I only still "sorta" figured it out. I find myself needing spending my valuable time on exterior resources to understand how to use their app, until I realized I'm only wasting my time and it shouldn't be this way. Wanted to connect them to teeinblue hoping the process of using their products will be a bit easier, even that was impossible. As usual I found myself spending an hour looking at different tutorials and articles of how to integrate it to teeinblue, but my dashboard was very different from those tutorials and there was no way to find my API. Finally reached out to their customer service and explained how I looked at different tutorials and articles but still couldn't find my API, what did they do? "Hello, please review article for API instructions." LMAO??? I didn't waste a breath with uninstalling the app after reading that. Do you want people to use your products or not??? Not to mention that I had to also find out from exterior resources that they are discontinuing their wooden base from their acrylics, yet its still there as a variant and they didn't even update the mockups. Imagine if I added that to my store, only for them to send acrylic only to my customer and leave us both confused. A mess.
we apologize for the difficulties you've faced with ShineOn, from finding basic information to issues with integration and outdated product variants. Your frustration is understandable, and we're sorry that our support didn’t meet your expectations. We appreciate your feedback and are committed to improving these areas. If you’re willing to give us another chance, we’d like to help resolve these issues. Thank you for sharing your experience.
-ShineOn Team
Great! So many different products and great quality
Thank you for your positive feedback! We're thrilled to hear that you appreciate the variety of products and their quality. We're committed to offering a diverse range of high-quality items to help you succeed.
If you need any assistance or have questions, we're here to support you.
Keep shining and happy selling!
Hey, I just signed up and still learning about all that is offered here. But already loving it!
Welcome to ShineOn! We're thrilled to have you on board and excited to hear that you're already loving it. Take your time exploring all the features and resources we offer—there's a lot to discover!
If you have any questions or need help as you get started, don't hesitate to reach out. We're here to support you every step of the way.
Keep shining and happy selling!
I am submitting this as feedback. I have not opened my store yet and will will be another few weeks before I do. I am in process of looking for products. I was also looking for something more personal and since I know you make your own jewerly I was disappointed to find out that you do not make these. I was looking for a deer head a buck urn charm on a nice necklace to give to my granddaughter Chloe on August 17th her wedding day. So that when she walked down the aisle she would know that even though her Papa could not be with her in real life he would be there to walk her down the aisle.
Meg Anderson Shopify store Shiloh Bi-Lo
Thank you for sharing your feedback with us. We understand how important it is to find the perfect, personal gift for such a significant occasion. We're truly sorry to hear that we don’t currently offer the specific charm necklace you were looking for to give to your granddaughter on her special day.
We appreciate your suggestion and will take it into consideration as we continue to expand our product offerings. In the meantime, if there’s anything else we can assist you with or if you need help finding a suitable alternative, please don’t hesitate to reach out.
Thank you for your feedback!
-ShineOn Team
Sometimes I am feeling down not to understand few things, because in free plan there is no bulk create also I don't know if I subscribe to another plan so would i be able to unsubscribe if I don't want it any more...
Thank you for sharing your thoughts with us. I’m truly sorry to hear that you’re feeling down—it can be tough when things don't work out as smoothly as you'd like. We know that the limitations of the free plan, like the absence of bulk create, can be a challenge as you grow your store.
The good news is that if you decide to upgrade, you can definitely unsubscribe from a paid plan anytime if it doesn’t fit your needs. We want you to feel comfortable exploring what works best for your business without any long-term commitments.
Please don’t hesitate to reach out to our support team—they’re here to help guide you through any questions or concerns you have.
Thank you for your feedback! -ShineOn Team
It is so easy to create the products. I can't wait to start making sales.
Thank you for your enthusiastic review! We're delighted to hear that you find it easy to create products with ShineOn. We're excited for you as you embark on your sales journey.
If you need any assistance or have questions, we're here to help.
Keep shining and happy selling!
So far I am loving it. I am still learning to set up and get everything going. I did have to go in and load my photo again several times because it accidently closes out for different reasons. But other than my own computer being slow to load, Its cool. I am excited to get to selling my new product soon and creating more!
Thank you for sharing your experience! We're thrilled to hear that you’re loving ShineOn, even as you’re still learning. We understand how frustrating it can be to reload your photos, especially when technical issues arise. If you continue to face challenges, our support team is here to assist you.
We’re excited for you to start selling and creating more products! If you need any help along the way, don’t hesitate to reach out.
Keep shining and happy selling!
Just getting started. Seems intuitive so far!
Thank you for sharing your experience! We're glad to hear that you're finding ShineOn intuitive as you get started. If you have any questions or need guidance along the way, don’t hesitate to reach out.
Keep shining and happy selling!
Well, I'm learning, and getting better every day. Everyone has been very helpful.
I hope to get my store up and running again. Although, even though I'm tech-smart, I find it very difficult to navigate, add products, and build my store.
Thank you for sharing your experience! It’s great to hear that you’re learning and improving every day, and we’re glad that the community has been helpful. We understand that even with tech skills, navigating the platform and setting up your store can be challenging at first.
If you’re finding it difficult to add products and build your store, I recommend taking advantage of our step-by-step tutorials and support resources. These are designed to guide you through the process and make things easier. Our support team is also here to assist you with any specific questions or obstacles you encounter.
Keep pushing forward—you're doing great, and we’re here to help you every step of the way.
Keep shining and happy selling!