Omtaler (62)
Raffiner
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Etter vurdering
I was struggling with slow shipping and unreliable suppliers until I found Ship To The Moon. Now, my products are always in stock, and deliveries are smooth and on time. This service has completely changed my business for the better!
We’ve saved so much on overhead while maintaining quality. Their logistics and sourcing are the best in the business. Plus, their inventory management tools are super user-friendly!
I was surprised at how good the product recommendation engine is. It helped me discover best-sellers I wouldn’t have found on my own!
Trust me, I've tested many apps, and Ship To The Moon is by far the best. Sourcing is quick, and the pricing is great. No more headaches with unreliable suppliers!
A must-have app for any e-commerce store! Their product recommendations have boosted our sales, and we’re impressed by their efficiency in handling logistics.
STTM made our fulfillment process super smooth. Orders ship fast, tracking is clear, and we never worry about delays anymore. A must-have!
Ship To The Moon has simplified our entire distribution strategy. We never have to worry about out-of-stock issues, and shipping is lightning fast!
Promising start, but critical bugs make the app unusable
I tested Ship‑to‑the‑Moon for a full week. Installation was effortless and two support reps reached out to me on WhatsApp within minutes – great first impression. Unfortunately, that’s where the positivity ended.
What went wrong
Products always “Sold Out”.
Every item I imported showed zero stock in Shopify because the app mapped inventory to my own business address instead of STTM’s fulfilment location. No way to change it manually or via the bulk editor.
No step‑by‑step documentation.
There’s no clear guide that explains how to connect inventory locations, handle quotations, or push products live. You’re left to guess.
Basic functions fail.
• Unable to delete already imported items (they disappear from Shopify but stay stuck inside the app).
• My city and contact details won’t save in the profile section.
• Quotation requests never update the product status.
Support tries, but can’t fix.
I provided screenshots and even wrote in Chinese via ChatGPT. Replies were friendly yet generic (“We will look into it”) and the issues remained unresolved.
Inconsistent reviews.
Given the fundamental bugs, the 100+ “perfect” ratings feel hard to believe. Either the app was once stable or these reviews reflect a very different experience.
Verdict
Great enthusiasm from the support team, but the core features—listing products with the correct inventory and fulfilment—simply don’t work right now. Until the developers publish a reliable tutorial and fix the inventory/ profile glitches, I can’t recommend this app for a live Shopify store.
Ship To The Moon has been a lifesaver for my store. Late deliveries are now a thing of the past, and my customers are consistently happy with their orders.
The quality of products I get from STTM is always consistent, and the shipping is super quick. Their custom packaging service has helped make my brand look more professional.