STTM: Dropshipping & Sourcing

Absolutely love working with them!
If you hold inventory, the packages are sent within a day.
They have in-house IT team that sorts all problems and request very fast.
Good prices and excellent support team

I wish i could start working with Ship to The Moon way earlier. I wasted my time, energy and money working with my precious dropshipping agent. These guys are very professionals and always ready to assist. They have helped me grow my business as well. Shipping time is very fast. I would highly recommend this to everyone who wants to scale their business. I have been dealing with Celine, and Alice for quite some time now and they both are very helpful.

Let's just say my experience with ship to the moon has been mixed. I placed a order through them and the order was still processing 6 days later, I contacted them through Facebook and they said they would look into it and that someone would be in touch, shortly after the order change to fulfilled and the tracking number was uploaded to my store, almost a week after the order was placed. I told them this and never got a response. According to the tracking number it was created on the 1st, but wasn't uploaded until the 5th. After messaging through the website someone finally responded, but still didn't fully understand my issue. They did ship fairly fast but my experience with customer service has been mixed, one agent seemed responsive but still didn't seem to know how to solve the issue. The app also seem to be buggy at times, with some broken links, and some things not working like they should.

The lowest price I got for my product, BUT sometimes when you pay cheap prices, you get a cheap service.
Only the salesperson answers messages, the support/shipping people don't.
You guys had me as a new client, I told you I wanted to try your services, and out of the first 4 orders, 3 orders are a failure ‍♂️.
Currently, 16-17 days since the clients ordered and they have yet to receive it.