Anmeldelser (22)

Samlet bedømmelse
5
Antal pr. bedømmelsesniveau
  • 100 % af bedømmelserne er på 5 stjerner
  • 0 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 0 % af bedømmelserne er på 1 stjerner
5. august 2024

The app works for our site. While there have been a few minor issues, their customer service has been outstanding—always quick to respond and resolve problems. Overall, it's a solid app.

Komuello
USA
Mere end et år bruger appen
ShipAid svarede 18. oktober 2024

Dear Komuello,

Thank you for your awesome review! We're thrilled to hear that ShipAid is meeting your expectations. Our team is dedicated to providing exceptional service, and it's rewarding to know we're making a positive impact.

If you ever need assistance or have any suggestions, please don't hesitate to reach out. We're always here to help!

Warm regards, The ShipAid Team

22. november 2024

A super simple concept that has provided a great service to our customers and the brand, with incredible customer service and individualized support. Truly couldn't ask for more.

HYER GOODS
USA
5 måneder bruger appen
16. oktober 2024

ShipAid has been a fantastic addition, providing great support in offsetting the cost of replacements for Lost in Transit (LIT) orders. Stefan and his team have been exceptionally responsive, providing near-instant answers to any questions we’ve raised. The integration with Shopify is seamless, and we couldn’t be happier with the overall experience. Any small adjustments I’ve needed to streamline the process for issuing replacements, ShipAid has readily accommodated.

Highly recommend their service—I wish all companies operated as smoothly and efficiently as ShipAid!

The only thing that will make ShipAid even better is once we have the integration for Gorgias, which I’ve been told is coming soon.

Nori Press
USA
Cirka en måned bruger appen
ShipAid svarede 18. oktober 2024

Dear Nori Press,

Thank you for your wonderful review! We're thrilled to hear that ShipAid is helping offset the costs of lost in transit orders. Our team is dedicated to providing exceptional service, and it's rewarding to know we're making a positive impact.

If you ever need assistance or have any suggestions, please don't hesitate to reach out. We're always here to help!

Warm regards, The ShipAid Team

5. august 2024

Customer service is super fast and helpful. I've never had any issues! My customers appreciate this app!

Thrash Happy
USA
Mere end et år bruger appen
ShipAid svarede 18. oktober 2024

Dear Thrash,

Thank you for your wonderful review! We're thrilled to hear that ShipAid is helping enhance your customer experience. Our team is dedicated to providing an exceptional service, and it's rewarding to know we're making a positive impact.

If you ever need assistance or have any suggestions, please don't hesitate to reach out. We're always here to help!

Warm regards, The ShipAid Team

28. juni 2023

I would definitely recommend ShipAid insurance. It's really easy to set up and use. The model makes a lot of sense for us and allows us to delight our customers by replacing defrosted packages quickly and easily...without costing us. That's a win-win! Plus the customer service is amazing!

Sena Sea
USA
9 måneder bruger appen
ShipAid svarede 18. oktober 2024

Dear Sena Sea,

Thank you for your wonderful review! We're thrilled to hear that ShipAid is helping your business and customers with order protection. Our team is dedicated to providing exceptional service, and it's rewarding to know we're making a positive impact.

If you ever need assistance or have any suggestions, please don't hesitate to reach out. We're always here to help!

Warm regards, The ShipAid Team

27. april 2023

The app is great and seamless, and the team behind it is super supportive. Having your own managed package protection fund is the best way to go about this issue because you stay in charge of customer service. I highly recommend it.

Subminimal
Singapore
6 måneder bruger appen
ShipAid svarede 18. oktober 2024

Dear Subminimal,

Thank you for your wonderful review! We're thrilled to hear that ShipAid is helping you with package protection and that integration has been seamless. Our team is dedicated to providing exceptional service, and it's rewarding to know we're making a positive impact.

If you ever need assistance or have any suggestions, please don't hesitate to reach out. We're always here to help!

Warm regards, The ShipAid Team

26. oktober 2023

The app works! So simple. The team is also really helpful if I need help with something. Thankyou. Highly recommend.

Rude Rainbow
Australien
6 måneder bruger appen
ShipAid svarede 18. oktober 2024

Dear Rude Rainbow,

Thank you for your wonderful review! We're thrilled to hear that your ShipAid experience has been great. Our team is dedicated to providing exceptional customer service and an easy to use product, and it's rewarding to know we're having the desired impact!

If you ever need assistance or have any suggestions, please don't hesitate to reach out. We're always here to help!

Warm regards, The ShipAid Team

8. december 2023

ShipAid has been a great addition to our website. Works as it should and the customer service team is super responsive.

SRQ Fabrications
USA
3 måneder bruger appen
ShipAid svarede 18. oktober 2024

Dear SRQ Fabrications,

Thank you for your positive review! We're thrilled to hear that ShipAid has been a positive addition to your business. Our team is dedicated to providing exceptional service, and it's rewarding to know we're making an impact.

If you ever need assistance or have any suggestions, please don't hesitate to reach out. We're always here to help!

Warm regards, The ShipAid Team

30. januar 2023

Our company has had such a wonderful experience with ShipAid! It is user-friendly and when we've had to contact Customer Support, we receive such timely service. Thank you for making package protection a friendly and efficient service for our customers!

Erica's ATA
USA
3 måneder bruger appen
ShipAid svarede 18. oktober 2024

Dear Erica's ATA,

Thank you for your wonderful review! We're thrilled to hear that ShipAid is helping make package protection a great experience for you and your customers. Our team is dedicated to providing exceptional service, and it's rewarding to know we're making a positive impact.

If you ever need assistance or have any suggestions, please don't hesitate to reach out. We're always here to help!

Warm regards, The ShipAid Team

15. december 2023

Really good and fast customer service, above and beyond to help. Thank you guys. great product!

Outsider®
USA
2 måneder bruger appen
ShipAid svarede 18. oktober 2024

Dear Outsider,

Thank you for your wonderful review! We're thrilled to hear that ShipAid is meeting your expectations. Our team is dedicated to providing exceptional service, and it's rewarding to know we're making a positive impact.

If you ever need assistance or have any suggestions, please don't hesitate to reach out. We're always here to help!

Warm regards, The ShipAid Team