Avis (21)

Note globale
4,7
Nombre d’avis par note
  • 95 % des avis sont des avis à 5 étoiles
  • 0 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 5 % des avis sont des avis à 1 étoiles
27 avril 2023

The app is great and seamless, and the team behind it is super supportive. Having your own managed package protection fund is the best way to go about this issue because you stay in charge of customer service. I highly recommend it.

Subminimal
Singapour
6 mois d’utilisation de l’application
24 janvier 2023

Se potessi dare 10 stelle le darei più che volentieri, premetto che odio dare recensioni e non lo faccio mai.
Ma il servizio clienti e assistenza è in assoluto il migliore che io abbia mai provato.
L'applicazione è veloce e il reparto tecnico la mette appunto per ogni esigenza del cliente.
Posso dire di aver imparato come si fidelizza correttamente un cliente.
Bravi veramente bravi e professionali.

Babybirbo
Italie
6 mois d’utilisation de l’application
19 septembre 2023

Finally, something that works right.
It is "our" shipping protection plan, and it is also a revenue generator. Read the description carefully, and you will find out what I mean.
Support is extra great.
Thank you

The Loomia
États-Unis
2 mois d’utilisation de l’application
30 janvier 2023

Our company has had such a wonderful experience with ShipAid! It is user-friendly and when we've had to contact Customer Support, we receive such timely service. Thank you for making package protection a friendly and efficient service for our customers!

Erica's ATA
États-Unis
3 mois d’utilisation de l’application
2 juin 2023

Processing and tracking claims was always a pain before working with Shipaid, but this app has offered much peace of mind. It's clear that our customers are feeling much more comfortable placing orders of higher value now that they know that things won't be gone for good if the order gets lost or damaged.

Assembly New York
États-Unis
Environ 2 mois d’utilisation de l’application
17 octobre 2022

Glad to have found this app. Was hesitant at first but customers are adopting it as piece of mind especially with shipping perishible orders.

The Scottish Grocer
États-Unis
Environ 2 mois d’utilisation de l’application
22 janvier 2023

ShipAid is a MUST if you sell products that are perishable or fragile or any other shipping variable that makes losses absolutely unacceptable. I needed help installing it and adjusting settings, and their customer service is amazing! A real person responded very quickly and helped get everything exactly as I need it for my Shopify store. In my experience, actually helpful online chat customer service is a rare thing! the app is easy to use app and offers what for me is a necessary service . It's a small price for the customer and a big win for everyone.

BIS
États-Unis
Environ 2 mois d’utilisation de l’application
14 septembre 2022

Easy install, great customer support! A customizable way to earn a few bucks on every order to help cover your replacement costs! I highly recommend adding this feature if you ship perishable, fragile, or high cost items!

Nordic Catch
États-Unis
Environ un mois d’utilisation de l’application
3 avril 2023

The app has converted on over 50% of our orders up to 3%. We love it! The app owner is very responsive and follows up to ensure customer satisfaction.

National Body Armor
États-Unis
Environ un mois d’utilisation de l’application
16 juin 2023

The app and its features are great. It converts more than 80% and generates huge profits and builds more trust in our customers.

Wrapango
États-Unis
29 jours d’utilisation de l’application