Avaliações (24)

Classificação geral
5
Número por nível de avaliação
  • 100% das avaliações são de 5 estrelas
  • 0% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 0% das avaliações são de 1 estrelas
4 de dezembro de 2023

ShipAid has proven to be a win-win for our customers and our business. We're able to offer a hassle-free delivery guarantee to all of our customers and it is funded by the revenue generated by ShipAid.

Stefan has been extremely helpful in getting everything set up on our site and he continues to check in to make sure everything is working as we'd like. We had a few custom requests up front and the ShipAid team was more than accommodating. I'd highly recommend ShipAid to any business looking to provide the best possible shipping experience to their customers.

Galactic Snacks
Estados Unidos
11 meses usando o app
ShipAid deixou uma resposta 18 de outubro de 2024

Dear Galactic Snacks,

Thank you for your wonderful review! We're thrilled to hear that ShipAid is helping boost both your business growth and customer experience. Our team is dedicated to providing exceptional service, and it's rewarding to know we're making a positive impact.

If you ever need assistance or have any suggestions, please don't hesitate to reach out. We're always here to help!

Warm regards, The ShipAid Team

28 de junho de 2023

I would definitely recommend ShipAid insurance. It's really easy to set up and use. The model makes a lot of sense for us and allows us to delight our customers by replacing defrosted packages quickly and easily...without costing us. That's a win-win! Plus the customer service is amazing!

Sena Sea
Estados Unidos
9 meses usando o app
ShipAid deixou uma resposta 18 de outubro de 2024

Dear Sena Sea,

Thank you for your wonderful review! We're thrilled to hear that ShipAid is helping your business and customers with order protection. Our team is dedicated to providing exceptional service, and it's rewarding to know we're making a positive impact.

If you ever need assistance or have any suggestions, please don't hesitate to reach out. We're always here to help!

Warm regards, The ShipAid Team

24 de janeiro de 2023

Everything about this app is incredible. They offer outstanding customer support, a smooth integration and easy to use portal. To top it off, our revenue has increased significantly since we get to keep 90% of the insurance fees paid by our customers. There is nothing on the market like this, and I wish I had found them earlier!

Unboxme
Estados Unidos
9 meses usando o app
ShipAid deixou uma resposta 18 de outubro de 2024

Dear Unboxme,

Thank you for your wonderful review! We're thrilled to hear that ShipAid is helping you increase your revenue and offering a great customer experience. Our team is dedicated to providing exceptional service, and it's rewarding to know we're making a positive impact.

If you ever need assistance or have any suggestions, please don't hesitate to reach out. We're always here to help!

Warm regards, The ShipAid Team

26 de outubro de 2023

The app works! So simple. The team is also really helpful if I need help with something. Thankyou. Highly recommend.

Rude Rainbow
Austrália
8 meses usando o app
ShipAid deixou uma resposta 18 de outubro de 2024

Dear Rude Rainbow,

Thank you for your wonderful review! We're thrilled to hear that your ShipAid experience has been great. Our team is dedicated to providing exceptional customer service and an easy to use product, and it's rewarding to know we're having the desired impact!

If you ever need assistance or have any suggestions, please don't hesitate to reach out. We're always here to help!

Warm regards, The ShipAid Team

27 de abril de 2023

The app is great and seamless, and the team behind it is super supportive. Having your own managed package protection fund is the best way to go about this issue because you stay in charge of customer service. I highly recommend it.

Subminimal
Singapura
6 meses usando o app
ShipAid deixou uma resposta 18 de outubro de 2024

Dear Subminimal,

Thank you for your wonderful review! We're thrilled to hear that ShipAid is helping you with package protection and that integration has been seamless. Our team is dedicated to providing exceptional service, and it's rewarding to know we're making a positive impact.

If you ever need assistance or have any suggestions, please don't hesitate to reach out. We're always here to help!

Warm regards, The ShipAid Team

24 de janeiro de 2023

Se potessi dare 10 stelle le darei più che volentieri, premetto che odio dare recensioni e non lo faccio mai.
Ma il servizio clienti e assistenza è in assoluto il migliore che io abbia mai provato.
L'applicazione è veloce e il reparto tecnico la mette appunto per ogni esigenza del cliente.
Posso dire di aver imparato come si fidelizza correttamente un cliente.
Bravi veramente bravi e professionali.

Babybirbo
Itália
6 meses usando o app
ShipAid deixou uma resposta 18 de outubro de 2024

Caro Babybirdo,

Grazie infinite per la tua splendida recensione! Siamo entusiasti di sapere che la nostra assistenza clienti e il nostro team tecnico hanno superato le tue aspettative. La tua soddisfazione è la nostra priorità assoluta, e il tuo feedback ci motiva a continuare a offrire un servizio eccellente.

Siamo sempre qui per supportarti in ogni tua esigenza futura.

Un caloroso saluto,

Il team di ShipAid

8 de dezembro de 2023

ShipAid has been a great addition to our website. Works as it should and the customer service team is super responsive.

SRQ Fabrications
Estados Unidos
3 meses usando o app
ShipAid deixou uma resposta 18 de outubro de 2024

Dear SRQ Fabrications,

Thank you for your positive review! We're thrilled to hear that ShipAid has been a positive addition to your business. Our team is dedicated to providing exceptional service, and it's rewarding to know we're making an impact.

If you ever need assistance or have any suggestions, please don't hesitate to reach out. We're always here to help!

Warm regards, The ShipAid Team

30 de janeiro de 2023

Our company has had such a wonderful experience with ShipAid! It is user-friendly and when we've had to contact Customer Support, we receive such timely service. Thank you for making package protection a friendly and efficient service for our customers!

Erica's ATA
Estados Unidos
3 meses usando o app
ShipAid deixou uma resposta 18 de outubro de 2024

Dear Erica's ATA,

Thank you for your wonderful review! We're thrilled to hear that ShipAid is helping make package protection a great experience for you and your customers. Our team is dedicated to providing exceptional service, and it's rewarding to know we're making a positive impact.

If you ever need assistance or have any suggestions, please don't hesitate to reach out. We're always here to help!

Warm regards, The ShipAid Team

15 de dezembro de 2023

Really good and fast customer service, above and beyond to help. Thank you guys. great product!

Outsider®
Estados Unidos
2 meses usando o app
ShipAid deixou uma resposta 18 de outubro de 2024

Dear Outsider,

Thank you for your wonderful review! We're thrilled to hear that ShipAid is meeting your expectations. Our team is dedicated to providing exceptional service, and it's rewarding to know we're making a positive impact.

If you ever need assistance or have any suggestions, please don't hesitate to reach out. We're always here to help!

Warm regards, The ShipAid Team

2 de junho de 2023

Processing and tracking claims was always a pain before working with Shipaid, but this app has offered much peace of mind. It's clear that our customers are feeling much more comfortable placing orders of higher value now that they know that things won't be gone for good if the order gets lost or damaged.

Assembly New York
Estados Unidos
Aproximadamente 2 meses usando o app
ShipAid deixou uma resposta 18 de outubro de 2024

Dear Assembly New York,

Thank you for your wonderful review! We're thrilled to hear that ShipAid is helping offer peace of mind for lost/damaged shipments. Our team is dedicated to providing exceptional service, and it's rewarding to know we're making a positive impact.

If you ever need assistance or have any suggestions, please don't hesitate to reach out. We're always here to help!

Warm regards, The ShipAid Team