Helhetsomdöme
4,7
Antal per omdömesnivå
  • 95 % av omdömena har 5 stjärnor
  • 0 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 5 % av omdömena har 1 stjärnor
29 november 2022

Amazing for package protection! I use to use nothing, until I had to refund a huge order that never made it. Then I used an app, but they made way too much $ off my sales and never help when I needed it most. This is a way to pay yourself for package protection & use that $ only when you need it! Genius! So happy!

Nikki Smith Designs
USA
Mer än ett år användning av appen
20 februari 2023

Stefan was really helpful and informative as to why my business should use ShipAid. It helps make extra revenue and gives your customers a bit more peace of mind. The UI and app is super easy to use and is able to work alongside other third-party apps. My favourite thing about this app is it's pricing strategy which allows small businesses like mine to use it without charging exorbitant amounts

SubtleKawaii
Australien
Ungefär ett år användning av appen
24 januari 2023

Everything about this app is incredible. They offer outstanding customer support, a smooth integration and easy to use portal. To top it off, our revenue has increased significantly since we get to keep 90% of the insurance fees paid by our customers. There is nothing on the market like this, and I wish I had found them earlier!

Unboxme
USA
9 månader användning av appen
27 april 2023

The app is great and seamless, and the team behind it is super supportive. Having your own managed package protection fund is the best way to go about this issue because you stay in charge of customer service. I highly recommend it.

Subminimal
Singapore
6 månader användning av appen
24 januari 2023

Se potessi dare 10 stelle le darei più che volentieri, premetto che odio dare recensioni e non lo faccio mai.
Ma il servizio clienti e assistenza è in assoluto il migliore che io abbia mai provato.
L'applicazione è veloce e il reparto tecnico la mette appunto per ogni esigenza del cliente.
Posso dire di aver imparato come si fidelizza correttamente un cliente.
Bravi veramente bravi e professionali.

Babybirbo
Italien
6 månader användning av appen
30 januari 2023

Our company has had such a wonderful experience with ShipAid! It is user-friendly and when we've had to contact Customer Support, we receive such timely service. Thank you for making package protection a friendly and efficient service for our customers!

Erica's ATA
USA
3 månader användning av appen
17 oktober 2022

Glad to have found this app. Was hesitant at first but customers are adopting it as piece of mind especially with shipping perishible orders.

The Scottish Grocer
USA
Ungefär 2 månader användning av appen
22 januari 2023

ShipAid is a MUST if you sell products that are perishable or fragile or any other shipping variable that makes losses absolutely unacceptable. I needed help installing it and adjusting settings, and their customer service is amazing! A real person responded very quickly and helped get everything exactly as I need it for my Shopify store. In my experience, actually helpful online chat customer service is a rare thing! the app is easy to use app and offers what for me is a necessary service . It's a small price for the customer and a big win for everyone.

BIS
USA
Ungefär 2 månader användning av appen
14 september 2022

Easy install, great customer support! A customizable way to earn a few bucks on every order to help cover your replacement costs! I highly recommend adding this feature if you ship perishable, fragile, or high cost items!

Nordic Catch
USA
Ungefär en månad användning av appen
3 april 2023

The app has converted on over 50% of our orders up to 3%. We love it! The app owner is very responsive and follows up to ensure customer satisfaction.

National Body Armor
USA
Ungefär en månad användning av appen