ShipAid ‑ Order Protection

ShipAid ‑ Order Protection

Tarification
Installation gratuite. Des frais supplémentaires peuvent s’appliquer.
Caractéristiques
Fonctionne avec les thèmes les plus récents
Note
5,0 (24)
Développeur
ShipAid

Boost Revenue & Customer Satisfaction with Customizable In-House Shipping Protection

Protect your orders and boost profits with ShipAid's fully integrated shipping protection platform. Customize and keep protection fees as extra revenue while providing customers with peace of mind. Seamlessly handle lost, stolen, damaged, or delayed packages. Our user-friendly platform simplifies the management of shipment issues, enhancing both customer satisfaction and your bottom line. Minimize losses and stand out with a seamless, customizable experience that enhances customer satisfaction.

Protect your orders and boost profits with ShipAid's fully integrated shipping protection platform. Customize and keep protection fees as extra revenue while providing customers with peace of mind. Seamlessly handle lost, stolen, damaged, or delayed packages. Our user-friendly platform simplifies the management of shipment issues, enhancing both customer satisfaction and your bottom line. Minimize losses and stand out with a seamless, customizable experience that enhances customer satisfaction. plus
  • Boost Revenue: Keep the protection fees you charge at checkout
  • Increase Trust: Provide fast, reliable resolutions for lost/damaged order issues
  • Branded Portal: Customers file claims and track orders with ease
  • One-Click Management: Reship, refund, or deny claims effortlessly
  • Order Tracking: Stay informed with custom notifications and tracking tools

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Caractéristiques
Fonctionne avec les thèmes les plus récents

Langues

anglais

Cette application n’est pas traduite en français

Fonctionne avec

Processus de paiement, UPS, FedEx, Shipping Insurance, USPS, rebuy, recharge

Tarification

Les frais externes peuvent être facturés par ShipAid séparément de votre facture Shopify. En savoir plus

Free

Installation gratuite

9-15% of Shipping Guarantee Revenue earned using the app (based on monthly order volume)

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Tous les frais sont facturés en USD. Voir toutes les options de tarification

Avis (24)

Note globale
5
Nombre d’avis par note
  • 100 % des avis sont des avis à 5 étoiles
  • 0 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
16 octobre 2024

ShipAid has been a fantastic addition, providing great support in offsetting the cost of replacements for Lost in Transit (LIT) orders. Stefan and his team have been exceptionally responsive, providing near-instant answers to any questions we’ve raised. The integration with Shopify is seamless, and we couldn’t be happier with the overall experience. Any small adjustments I’ve needed to streamline the process for issuing replacements, ShipAid has readily accommodated.

Highly recommend their service—I wish all companies operated as smoothly and efficiently as ShipAid!

The only thing that will make ShipAid even better is once we have the integration for Gorgias, which I’ve been told is coming soon.

Nori Press
États-Unis
Environ un mois d’utilisation de l’application
ShipAid a répondu 18 octobre 2024

Dear Nori Press,

Thank you for your wonderful review! We're thrilled to hear that ShipAid is helping offset the costs of lost in transit orders. Our team is dedicated to providing exceptional service, and it's rewarding to know we're making a positive impact.

If you ever need assistance or have any suggestions, please don't hesitate to reach out. We're always here to help!

Warm regards, The ShipAid Team

5 août 2024

The app works for our site. While there have been a few minor issues, their customer service has been outstanding—always quick to respond and resolve problems. Overall, it's a solid app.

Komuello
États-Unis
Plus d'un an d’utilisation de l’application
ShipAid a répondu 18 octobre 2024

Dear Komuello,

Thank you for your awesome review! We're thrilled to hear that ShipAid is meeting your expectations. Our team is dedicated to providing exceptional service, and it's rewarding to know we're making a positive impact.

If you ever need assistance or have any suggestions, please don't hesitate to reach out. We're always here to help!

Warm regards, The ShipAid Team

5 août 2024

Customer service is super fast and helpful. I've never had any issues! My customers appreciate this app!

Thrash Happy
États-Unis
Plus d'un an d’utilisation de l’application
ShipAid a répondu 18 octobre 2024

Dear Thrash,

Thank you for your wonderful review! We're thrilled to hear that ShipAid is helping enhance your customer experience. Our team is dedicated to providing an exceptional service, and it's rewarding to know we're making a positive impact.

If you ever need assistance or have any suggestions, please don't hesitate to reach out. We're always here to help!

Warm regards, The ShipAid Team

24 juillet 2024

Works great for our business!

Ocean Soul
États-Unis
12 mois d’utilisation de l’application
ShipAid a répondu 18 octobre 2024

Dear Ocean,

Thank you for your wonderful review! We're thrilled to hear that ShipAid is helping your business. Our team is dedicated to providing business owners with tools that facilitate success; happy to know we are having a positive impact.

If you ever need assistance or have any suggestions, please don't hesitate to reach out. We're always here to help!

Warm regards, The ShipAid Team

4 décembre 2023

ShipAid has proven to be a win-win for our customers and our business. We're able to offer a hassle-free delivery guarantee to all of our customers and it is funded by the revenue generated by ShipAid.

Stefan has been extremely helpful in getting everything set up on our site and he continues to check in to make sure everything is working as we'd like. We had a few custom requests up front and the ShipAid team was more than accommodating. I'd highly recommend ShipAid to any business looking to provide the best possible shipping experience to their customers.

Galactic Snacks
États-Unis
11 mois d’utilisation de l’application
ShipAid a répondu 18 octobre 2024

Dear Galactic Snacks,

Thank you for your wonderful review! We're thrilled to hear that ShipAid is helping boost both your business growth and customer experience. Our team is dedicated to providing exceptional service, and it's rewarding to know we're making a positive impact.

If you ever need assistance or have any suggestions, please don't hesitate to reach out. We're always here to help!

Warm regards, The ShipAid Team

Assistance

ShipAid peut répondre à toutes vos questions concernant ShipAid ‑ Order Protection.

Développeur

ShipAid

8 The Green, Suite 6085, Dover, DE, 19901, US

Ressources

Ce développeur n’offre pas d’assistance directe en Français.

Lancement

5 août 2022

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