SHIPAID ‑ Shipping Guarantee

Name: SHIPAID ‑ Shipping Guarantee
Brand: ShipAid
Rating: 5.0 (21 reviews)

Tarification: Installation gratuite. Des frais supplémentaires peuvent s’appliquer.
Note: 5,0 (21)
Développeur: ShipAid

Boost revenue and trust with branded order guarantee, free returns, and instant resolutions.

Take control of delivery issues, returns, and exchanges through a fully branded platform built to reinforce customer confidence. Manage lost, damaged, or missing orders from your dashboard while maintaining ownership of post-purchase policies. Branded tracking, self-service issue intake, and a customer-facing returns portal reduce friction and strengthen customer relationships. Each guaranteed order plants one tree and unlocks a $5 charitable donation chosen by your customer.

Brand-owned order Guarantee
Centralized delivery issue management
Free returns and automated exchanges
Branded tracking and claim experiences
Purpose-driven customer engagement options

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Langues

anglais

Cette application n’est pas traduite en français

Fonctionne avec

Processus de paiement
Comptes clients
UPS
FedEx
Shipping Insurance
USPS
rebuy
recharge

Catégories

Ventes croisées et incitatives

Personnalisation

Offres et recommandations

Analyses de données

Garanties et assurances

Type de couverture

Expérience d’adhésion

Gestion des réclamations

Tarification

Les frais externes peuvent être facturés par ShipAid séparément de votre facture Shopify. En savoir plus

Free

Installation gratuite

9% of Shipping Guarantee Revenue earned using the app (based on monthly order volume)

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Tous les frais sont facturés en USD. Voir toutes les options de tarification

Avis (21)

Note globale

Nombre d’avis par note

100 % des avis sont des avis à 5 étoiles
21
0 % des avis sont des avis à 4 étoiles
0 % des avis sont des avis à 3 étoiles
0 % des avis sont des avis à 2 étoiles
0 % des avis sont des avis à 1 étoiles

Tous les avis

5 août 2024

The app works for our site. While there have been a few minor issues, their customer service has been outstanding—always quick to respond and resolve problems. Overall, it's a solid app.

Komuello

États-Unis

Plus d'un an d’utilisation de l’application

ShipAid a répondu 18 octobre 2024

Dear Komuello,

Thank you for your awesome review! We're thrilled to hear that ShipAid is meeting your expectations. Our team is dedicated to providing exceptional service, and it's rewarding to know we're making a positive impact.

If you ever need assistance or have any suggestions, please don't hesitate to reach out. We're always here to help!

Warm regards, The ShipAid Team

22 novembre 2024

A super simple concept that has provided a great service to our customers and the brand, with incredible customer service and individualized support. Truly couldn't ask for more.

HYER GOODS

États-Unis

5 mois d’utilisation de l’application

16 octobre 2024

ShipAid has been a fantastic addition, providing great support in offsetting the cost of replacements for Lost in Transit (LIT) orders. Stefan and his team have been exceptionally responsive, providing near-instant answers to any questions we’ve raised. The integration with Shopify is seamless, and we couldn’t be happier with the overall experience. Any small adjustments I’ve needed to streamline the process for issuing replacements, ShipAid has readily accommodated.

Highly recommend their service—I wish all companies operated as smoothly and efficiently as ShipAid!

The only thing that will make ShipAid even better is once we have the integration for Gorgias, which I’ve been told is coming soon.

Nori Press

États-Unis

Environ un mois d’utilisation de l’application

ShipAid a répondu 18 octobre 2024

Dear Nori Press,

Thank you for your wonderful review! We're thrilled to hear that ShipAid is helping offset the costs of lost in transit orders. Our team is dedicated to providing exceptional service, and it's rewarding to know we're making a positive impact.

If you ever need assistance or have any suggestions, please don't hesitate to reach out. We're always here to help!

Warm regards, The ShipAid Team