ShipAid ‑ Shipping Guarantee
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Self-sufficient shipping protection policy - Eliminate order losses & convert extra revenue
The solution for lost, stolen, damaged, or late packages. Provide your customers with the assurance they need, bypassing insurance companies. Set your Guarantee Fee and retain the profits! Enhance customer post-purchase experience with quick solutions to delivery issues and exceptional customer support. Seamlessly integrate and resolve shipping claims with just a few clicks. Includes a Branded Customer Resolution & Tracking Portal and Custom Shipping Notifications for streamlined communication.
- Keep the premiums you charge your customers at checkout for extra revenue
- Streamline service with branded Customer Resolution Portal for filing issues
- Manage delivery issues and decide to reship, refund, or deny with just a click
- Alleviate Order Anxiety | Custom Shipping Notifications and Tracking Portal
- All cart types supported + Rebuy, custom installation included in 24hrs or less
- Highlights
- Works with the latest themes
Languages
English
Works with
Checkout, UPS, FedEx, Shipping Insurance, USPS, rebuy, rechargeCategories
Customization
Offers and recommendations
Analytics
Pricing
External charges may be billed by ShipAid separately from your Shopify invoice. Learn more
Free to install
9-15% of Shipping Guarantee Revenue earned using the app (based on monthly order volume)
All charges are billed in USD. See all pricing options
Reviews (24)
The app works for our site. While there have been a few minor issues, their customer service has been outstanding—always quick to respond and resolve problems. Overall, it's a solid app.
Customer service is super fast and helpful. I've never had any issues! My customers appreciate this app!
Works great for our business!
ShipAid has proven to be a win-win for our customers and our business. We're able to offer a hassle-free delivery guarantee to all of our customers and it is funded by the revenue generated by ShipAid.
Stefan has been extremely helpful in getting everything set up on our site and he continues to check in to make sure everything is working as we'd like. We had a few custom requests up front and the ShipAid team was more than accommodating. I'd highly recommend ShipAid to any business looking to provide the best possible shipping experience to their customers.
The app works! So simple. The team is also really helpful if I need help with something. Thankyou. Highly recommend.
Support
ShipAid can answer any questions you have about ShipAid ‑ Shipping Guarantee.
Resources
Launched
August 5, 2022