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ShipAid ‑ Shipping Guarantee

Upsell Your Own Shipping Guarantee & Boost Your Profits

Free to install. Additional charges may apply.

App highlights

  • Up-to-date tech: works with the latest themes

ShipAid Package Guarantee Checkout Upsell | Increase AOV

Key values section

Lost, Stolen, Damaged Package?

Guarantee Your Shipments & Provide Outstanding Customer Service While Earning More, Without Relying On Insurance Companies.

$ Or % Based Add-On

You Decide How Much To Charge For Package Guarantee. Choose A Number That Makes Sense For You And Your Customer.

Discreet Yet Effective

The Cart/Checkout Upsell Will Not Disturb Your Customer Or Conversion Rate. It Will Certainly Result In Higher AOV And Customer Confidence.

App details

ShipAid ‑ Shipping Guarantee

ShipAid ‑ Shipping Guarantee

A New Route For Package Delivery Guarantee

Lost, stolen, damaged, or late package? Guarantee your shipments & provide outstanding customer service while earning more, without relying on insurance companies. We allow you to offer your customers the peace of mind they seek at a cost you choose and keep the profits. We are not an insurance company which is how we provide a way to protect & prosper.

Instant Coverage Built For Your Store

  • Customer Resolution Portal: Provide your customers with an easy way to communicate delivery issues by sending them to your branded resolution portal. Then simply reship or refund to resolve their issue quickly and keep them coming back.
  • $ Or % Based Add-On: You decide how much to charge for the guarantee. Choose a number that makes sense for you and your customer.
  • Get Ahead Of Issues: Orders are tracked in real-time, allowing you to make timely decisions with current data at your fingertips.
  • Actionable Resolutions: Create a refund or reorder products for a customer instantly and resolve issues directly in our dashboard.
  • Decide With Confidence: Quickly reference which order is covered, current issue status, and more to decide the best course for your customers.
  • Discreet Yet Effective: The cart/checkout upsell will not disturb your customer or conversion rate. It will undoubtedly result in higher AOV and customer confidence.
  • Free Expert Installation: No matter how complicated your checkout process is, we will get it working exactly how you want, for free!

Don't Leave Your Brand's Reputation To Insurance Companies

No need to wait for 3rd parties, delight your customers with timely solutions to their problems & 5-star-worthy support. Seamless integration with your store allows you to file, track, and manage delivery issues with just a few clicks.

In-House Package Guarantee Is A Game Changer

Customers expect on-time delivery and great service, but that does not always happen. Never get another delivery claim "denied" by a carrier or insurance company again. Own the customer resolution process and enjoy the benefits of fully controlling your refund policy.

Launch date

Integrates with

  • UPS
  • FedEx
  • WooCommerce
  • Shipping Insurance
  • UPS Capital
  • USPS
ShipAid ‑ Shipping Guarantee

ShipAid ‑ Shipping Guarantee

A New Route For Package Delivery Guarantee

Lost, stolen, damaged, or late package? Guarantee your shipments & provide outstanding customer service while earning more, without relying on insurance companies. We allow you to offer your customers the peace of mind they seek at a cost you choose and keep the profits. We are not an insurance company which is how we provide a way to protect & prosper.

Instant Coverage Built For Your Store

  • Customer Resolution Portal: Provide your customers with an easy way to communicate delivery issues by sending them to your branded resolution portal. Then simply reship or refund to resolve their issue quickly and keep them coming back.
  • $ Or % Based Add-On: You decide how much to charge for the guarantee. Choose a number that makes sense for you and your customer.
  • Get Ahead Of Issues: Orders are tracked in real-time, allowing you to make timely decisions with current data at your fingertips.
  • Actionable Resolutions: Create a refund or reorder products for a customer instantly and resolve issues directly in our dashboard.
  • Decide With Confidence: Quickly reference which order is covered, current issue status, and more to decide the best course for your customers.
  • Discreet Yet Effective: The cart/checkout upsell will not disturb your customer or conversion rate. It will undoubtedly result in higher AOV and customer confidence.
  • Free Expert Installation: No matter how complicated your checkout process is, we will get it working exactly how you want, for free!

Don't Leave Your Brand's Reputation To Insurance Companies

No need to wait for 3rd parties, delight your customers with timely solutions to their problems & 5-star-worthy support. Seamless integration with your store allows you to file, track, and manage delivery issues with just a few clicks.

In-House Package Guarantee Is A Game Changer

Customers expect on-time delivery and great service, but that does not always happen. Never get another delivery claim "denied" by a carrier or insurance company again. Own the customer resolution process and enjoy the benefits of fully controlling your refund policy.

Launch date

Integrates with

  • UPS
  • FedEx
  • WooCommerce
  • Shipping Insurance
  • UPS Capital
  • USPS

External charges may apply. These charges are billed by the external provider and won’t appear on your Shopify invoice.

Free to install

9-15% of Shipping Guarantee Revenue earned using the app (based on monthly order volume)

Reviews

5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars

List of reviews

Filter and sort reviews

  • The Scottish Grocer

    Location United States
    Time spent using app About 2 months

    Glad to have found this app. Was hesitant at first but customers are adopting it as piece of mind especially with shipping perishible orders.

  • Nordic Catch

    Location United States
    Time spent using app About 1 month

    Easy install, great customer support! A customizable way to earn a few bucks on every order to help cover your replacement costs! I highly recommend adding this feature if you ship perishable, fragile, or high cost items!

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