ShipAid ‑ Shipping Guarantee

Name: ShipAid ‑ Shipping Guarantee
Brand: ShipAid
Rating: 4.7 (21 reviews)

Free to install. Additional charges may apply.

Rating (4.7)

Reviews

Developer

ShipAid

View demo store

ShipAid Order + Claim Management for Shipping Protection

ShipAid Customer Shipping Customer Resolution Portal

ShipAid Branded Custom Shipping Notifications For Customers

Data & Analytics for Shipping Protection

Trusted Partners Shipping Protection ShipAid

Highlights

Built for your business

Works with the latest themes

About this app

Launched

August 5, 2022

Languages

English

Self-sufficient shipping protection policy - Eliminate order losses & convert extra revenue

The solution for lost, stolen, damaged, or late packages. Provide your customers with the assurance they need, bypassing insurance companies. Set your Guarantee Fee and retain the profits! Enhance customer post-purchase experience with quick solutions to delivery issues and exceptional customer support. Seamlessly integrate and resolve shipping claims with just a few clicks. Includes a Branded Customer Resolution & Tracking Portal and Custom Shipping Notifications for streamlined communication.

Keep the premiums you charge your customers at checkout for extra revenue
Streamline service with branded Customer Resolution Portal for filing issues
Manage delivery issues and decide to reship, refund, or deny with just a click
Alleviate Order Anxiety | Custom Shipping Notifications and Tracking Portal
All cart types supported + Rebuy, custom installation included in 24hrs or less

Pricing

External charges may be billed by ShipAid separately from your Shopify invoice. Learn more

Free to install

9-15% of Shipping Guarantee Revenue earned using the app (based on monthly order volume)

Free to install

9-15% of Shipping Guarantee Revenue earned using the app (based on monthly order volume)

All charges are billed in USD. See all pricing options

21 reviews

Overall rating

4.7

Counts per rating level

95% of ratings are 5 stars
20
0% of ratings are 4 stars
0% of ratings are 3 stars
0% of ratings are 2 stars
5% of ratings are 1 stars
1

December 4, 2023

ShipAid has proven to be a win-win for our customers and our business. We're able to offer a hassle-free delivery guarantee to all of our customers and it is funded by the revenue generated by ShipAid.

Stefan has been extremely helpful in getting everything set up on our site and he continues to check in to make sure everything is working as we'd like. We had a few custom requests up front and the ShipAid team was more than accommodating. I'd highly recommend ShipAid to any business looking to provide the best possible shipping experience to their customers.

Galactic Snacks

United States

About 1 month using the app

December 15, 2023

Really good and fast customer service, above and beyond to help. Thank you guys. great product!

Outsider®

United States

2 months using the app

December 8, 2023

ShipAid has been a great addition to our website. Works as it should and the customer service team is super responsive.

SRQ Fabrications

United States

3 months using the app

December 7, 2023

Fantastic addition to our store. Boosts conversion by giving both us and our customers the confidence in purchases. The team is also responsive and helpful through every step of the install and operation. Thank you ShipAid!

What is SNDR? - Premium Footwear, Made on Earth

United States

22 days using the app

February 27, 2024

Installed the app just to leave my experience. I've asked the app owner twice to remove from mailing list because I already have a custom insurance upsell coded in where I keep all revenue. Anyone looking to do this I suggest coding in your own solution. There's no reason to give spammy app owners a percentage of your hard earned sales.

VVS Jewelry

Canada

4 minutes using the app

All reviews