ShipAid ‑ Shipping Guarantee

ShipAid ‑ Shipping Guarantee

Free to install. Additional charges may apply.
Rating (5.0)
Reviews

Highlights

Built for your business
  • Works with the latest themes

About this app

Launched

August 5, 2022

Languages

English

Works with

Checkout, UPS, FedEx, Shipping Insurance, USPS, rebuy, recharge

Replace shipping insurance apps with an in-house guarantee. Enhance customer experience and +AOV!

The solution for lost, stolen, damaged, or late packages. Provide your customers with the assurance they need, bypassing insurance companies. Set your Guarantee Fee and retain the profits! Enhance customer post-purchase experience with quick solutions to delivery issues and exceptional customer support. Seamlessly integrate and resolve shipping claims with just a few clicks. Includes a Branded Customer Resolution & Tracking Portal and Custom Shipping Notifications for streamlined communication.

The solution for lost, stolen, damaged, or late packages. Provide your customers with the assurance they need, bypassing insurance companies. Set your Guarantee Fee and retain the profits! Enhance customer post-purchase experience with quick solutions to delivery issues and exceptional customer support. Seamlessly integrate and resolve shipping claims with just a few clicks. Includes a Branded Customer Resolution & Tracking Portal and Custom Shipping Notifications for streamlined communication. more
  • Keep the premiums you charge your customers at checkout for extra revenue
  • Streamline service with branded Customer Resolution Portal for filing issues
  • Manage delivery issues and decide to reship, refund, or deny with just a click
  • Alleviate Order Anxiety | Custom Shipping Notifications and Tracking Portal
  • All cart types supported + Rebuy, custom installation included in 24hrs or less

Pricing

External charges may be billed by ShipAid - Shipping Guarantee separately from your Shopify invoice. Learn more

Free to install

9-15% of Shipping Guarantee Revenue earned using the app (based on monthly order volume)

Free to install

9-15% of Shipping Guarantee Revenue earned using the app (based on monthly order volume)

All charges are billed in USD. See all pricing options

17 reviews

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
December 4, 2023

ShipAid has proven to be a win-win for our customers and our business. We're able to offer a hassle-free delivery guarantee to all of our customers and it is funded by the revenue generated by ShipAid.

Stefan has been extremely helpful in getting everything set up on our site and he continues to check in to make sure everything is working as we'd like. We had a few custom requests up front and the ShipAid team was more than accommodating. I'd highly recommend ShipAid to any business looking to provide the best possible shipping experience to their customers.

Galactic Snacks
United States
About 1 month using the app
October 26, 2023

The app works! So simple. The team is also really helpful if I need help with something. Thankyou. Highly recommend.

Rude Rainbow
Australia
6 months using the app
September 19, 2023

Finally, something that works right.
It is "our" shipping protection plan, and it is also a revenue generator. Read the description carefully, and you will find out what I mean.
Support is extra great.
Thank you

The Loomia
United States
2 months using the app
June 28, 2023

I would definitely recommend ShipAid insurance. It's really easy to set up and use. The model makes a lot of sense for us and allows us to delight our customers by replacing defrosted packages quickly and easily...without costing us. That's a win-win! Plus the customer service is amazing!

Sena Sea
United States
9 months using the app
June 2, 2023

Processing and tracking claims was always a pain before working with Shipaid, but this app has offered much peace of mind. It's clear that our customers are feeling much more comfortable placing orders of higher value now that they know that things won't be gone for good if the order gets lost or damaged.

Assembly New York
United States
About 2 months using the app

About this app

Launched

August 5, 2022

Languages

English

Works with

Checkout, UPS, FedEx, Shipping Insurance, USPS, rebuy, recharge

Built by ShipAid - Shipping Guarantee

About ShipAid - Shipping Guarantee

5.0 average rating

1 year building apps for the Shopify App Store

64 N Mar Vista Ave, Pasadena, CA, 91106, US

Support

Send a message

support@shipaid.com

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