Shipandco

Ship&Co is a fantastic app I'm working with for more than 5 years now. They had a few bugs at the beginning, but the team fixed them all and everything is smooth running now. Big recommendation

good

素晴らしいアプリだと思っています。

とても便利です。

UPDATE (2025-10-03)
I am glad and thankful that they listened and fixed the issue ( we can no longer register multiple product types with the same HS code) and allowed us to continue using the product.

However, the performance issue with the product category keeps on changing when working on a large order invoice has not improved even a little bit. It is happening on all the computers that we are using. We have 32 GB RAM installed as well. This issue has been reported multiple times in the past.

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We've been using this app for years already and it was really helpful to speedup our fulfillment process. We are still having some performance issues but I found a workaround (yes just a workaround) so we were able to continue using it. I reported the performance issue before but I was just told that it is NOT happening on their side and did not investigate further. I was using this app because I can make sure that the shipping address is correct, I can use the product types I listed on Ship&Co instead of the product names we used in Shopify so it will be easier for the Japan Post staff to understand what are the contents of the box.

However, they made a recent change wherein we can no longer register multiple product types with the same HS code. When I reported it, I was just told that "hopefully, you'll find some common description that will work for your items". I discovered this issue when I tried to clean up my registered product types on Ship&Co because I got an error when I tried to save them and all my changes were gone.

I hope someone can understand the issue we reported because I am already losing hope in this product.

We were using the official UPS website to print the label for years without any problem with a laser printer. After I started to use this App I could not use the laser print to UPS label anymore, and the "best" response I had from the customer service was that I should get a thermal printer. With UPS you are able to use a laser printer, I should be able to keep working even with this app. I cant use it to print the UPS label, so only use this app to EMS.
it's really a shame since I pay and can only use half of the services

UPDATE: Year 2024
We were finally able to start printing the labels with the laser printer and using Chrome!

安くて使う分には支障がないが、検索の精度の低さなど使い辛い部分も多々ある。

CSV出力などしなくてよいので使い勝手は良いです。安いアプリがあるので、比較すると少し高い気もします。今のところ、国内配送しか使わないので、使わない機能分低価格のプランなどがあるとうれしいところです。

簡単に送り状作成・追跡番号・配送状況を連携できます。

ただ以下が気になっている点です。
- 複数のアイテム選択時などに、スプレッドシートのようにShiftを押しながらチェックをまとめてつけれる機能などがない。
- 配送指定日がランダムなタイミングでシステム側で入力されゆうパケットなど配送指定日項目が不要であるにもかかわらずエラーで１つ１つ修正せざるを得ないケースがしばしば発生する
- 配送方法のデフォルト設定ができず毎回手作業での選択になるため、配送オペレーションにて指定ミスなどが発生しやすい

上記などの伸び代があるため3とします。

送状発行業務もかなり効率化できます。
トラブル時の問い合わせに対しての対応も迅速なため、
発送のタイムロスも最小限に防ぐことができました。