ShipAware
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About this app
Launched
December 7, 2022
Languages
English
Categories
Customer order tracking , Merchant order notificationsWorks with
ShipStation, ShippingEasy, eBay, Shippo, EasyShip, WooCommerceAlerts for late or unscanned shipments and late fulfillments. Auto customer emails based on status.
Know about shipping issues before customers complain or demand refunds. Receive alerts for late shipments, unscanned packages, or late fulfillments, including dropship or 3PL orders. Reduce support tickets with auto customer notifications based on status. View and filter all shipments from your stores in one dashboard. Set your estimated delivery time and receive alerts when shipments exceed this. All US carriers supported (please check our site for the complete list).
- Email and SMS alerts for late delivery, unscanned packages, unfulfilled orders.
- Customer notifications based on shipment status. Reduce WISMO and chargebacks.
- View all shipment statuses in one place with filters and sorting.
- Easily connect to shipping software or other shopping carts to import orders.
- Recommended actions for late shipments based on tracking data.
Pricing
Free
Free
- 100 shipments per month
Essential
$4.99 / month
- 600 shipments / month
- Customer order notifications
- Customizable customer order emails
- Late shipment alert emails and SMS
- Automatic imports
Advanced
$19.99 / month
- Everything in Essential, plus:
- 4,000 shipments / month
- Premium support: First response within 12 business hours
Pro
$49.99 / month
- Everything in Essential, plus:
- 20,000 shipments / month
- Premium support: First response within 12 business hours
Free
Free
- 100 shipments per month
Essential
$4.99 / month
- 600 shipments / month
- Customer order notifications
- Customizable customer order emails
- Late shipment alert emails and SMS
- Automatic imports
Advanced
$19.99 / month
- Everything in Essential, plus:
- 4,000 shipments / month
- Premium support: First response within 12 business hours
Pro
$49.99 / month
- Everything in Essential, plus:
- 20,000 shipments / month
- Premium support: First response within 12 business hours
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
1 review
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
This app solved so many problems for us in 1 week.
Issue: We ship orders in bulk through Shipstation. All orders are scanned and verified shipped, passed off to the carrier, but somehow the order never enters the shipment stream & just says "pre-shipment." We don't know there's an issue until the customer notifies us, angry of course, that their order has not arrived. This app completely solves that problem with sending a simple email if its been 3 days with a pre-shipment status or 7 days with no delivery. Simple interface, awesome price tag. Easy 5 Stars - thank you thank you thank you!
Wow, thanks for the kind review! It means so much to know the tool helped.
If you have any questions, need help with anything, or have ideas for features, please don't hesitate to contact us.
About this app
Launched
December 7, 2022
Languages
English
Categories
Customer order tracking , Merchant order notificationsWorks with
ShipStation, ShippingEasy, eBay, Shippo, EasyShip, WooCommerceBuilt by Logistero Ltd
About Logistero Ltd
5.0 average rating
1 year building apps for the Shopify App Store
349 E Main St, Dallastown, PA, 17313, US
Support
Send a messagesupport@shipaware.com
Resources
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