ShipBob Fulfillment

Great communication & problem solving. The Shipbob team is always just an email away ready to help & assist!

Simple integration between ShipBob and Shopify, with solid online resources to help when in question. Great customer service at both ShipBob and Shopify to help iron out issues.

Onboarding for SB was sleek and clean, no issues and our Implementation Specialist Lacey was super fast to respond to any questions or concerns we had - this made a big difference for us as we were new to the experience!

Thanks for you help and attention.

Easy to use and integrates very well with Shopify.Very happy with it.

ShipBob has very responsive and helpful support for all our needs.

I'm very happy with the Service ShipBob is providing. Very fast shipping times for a good price! The support is also great.

LOVE ShipBob. We work on the ShipBob dashboard daily, and wouldn't change a thing. Everything from fulfillment to delivery is a breeze!

Soo glad we went with ShipBob. Their software was super easy to integrate with our Shopify store and our implementation specialist Lacey became an indispensable part of our team while onboarding, helping us through every question we could throw her way. The ability to have rule automations in place, inventory sync, and re-order points are excellent features to have and we are able to replenish Amazon, process and ship DTC orders, and fulfill case level wholesale skus. 5 Stars!

The shipbob team works diligently and always have been a strong and important pillar of our supply chain.

We've been using Shipbob for a year now and the service has been excellent, the automation flawless and the integration scaled with our needs. We're very pleased to work with Shipbob and they've kept up with us every step of the way as we've scaled our store, order volume and inventory variety.

Having used a number of 3PL's over the years we know how hard it is to get a strong 3PL partner. We've been using Shipbob for the last 12 months and they have been a great partner for us. Their level of service and speed at which they get orders out to customers is fantastic (particularly in pandemic times where other 3PL's are struggling to get orders out). Their customer service to merchants is also exceptional. Our account manager Chetan is fantastic, as are Karina and Mahmood in customer service. The only opportunities for us are around streamlining of some administrative processes, which are being addressed by their product team (they're always happy to take onboard any challenge we have and get the product team involved) and price of storage is higher than other 3PL's (but this is because they want quick turns on inventory and don't want it sitting around). Overall, we're very pleased with our partnership with Shipbob.