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ShipBob is fantastic; their customer service is one of the best we have ever worked with. If an issue arises, I do not have to worry about follow-up; the ShipBob team is fast, courteous, and responsive. If you are not using ShipBob, you are missing out. Download and work with ShipBob today.
It worked great! We only had one issue with a glitch. It was able to be resolved. Sometimes upsells were not shown on shipbob orders.
Shipbob are great. The process and team are super. Hugely recommended. Using Shipbob has given me back hours daily and huge peace of mind.
This is what we love to hear! We'll take the tedium of shipping, you keep making and selling awesome stuff. Thank you for trusting us as a partner in your business.
We've used ShipBob ever since we launched 3 years ago and we couldn't be happier with our partnership. Their analytics dashboard is fascinating and user-friendly to pull data, track shipments, and track inventory. Our products have shipped to over 40 countries and ShipBob has had no issue. ShipBob is not just a 3PL, they are a true partner. They also do a good job of seeing areas of improvement for my company. They’ve introduced me to 4–5 companies that they think could be beneficial in specific areas, such as marketing or online reviews. You can’t really put a price on people I never would’ve met if it weren’t for having a good partnership with ShipBob. ShipBob does a good job of treating every brand they work with as a brand of their own. They’re like a large portfolio overseeing the development of different brands, and you can tell that they’re people you can trust. They’re not just throwing my products in poly mailers and sending them out; they’re a much more in-depth company.
I used this app to help fulfill customer orders and manage inventory replenishment, it is super easy to use and make our CS team job a lot easier. I don't have any complains so far and would recommend the APP to whoever is struggling with customer order fulfillment or wanted to improve customer satisfaction. The support team is super strong behind this app and you can get timely response when needed, the most important thing is the multiple fulfillment locations can help reduce the shipping lead time and save freight cost. The ease of the transfer inventory between locations is another important feature that I'd like to mention as well.
Thanks Grobo team!
We use Shipbob for all of our fulfillment and warehousing needs. We can confidently rely on them for inventory tracking and receiving inventory.
This app is working well for me. It sends order information to Shipbob for products with Shipbob set as inventory source and sends the tracking information back. I also use it to sync inventory so that we don't oversell products. Thanks!
ShipBob customer support is always very helpful and very quick to respond. Would recommend them for your needs. The ShipBob platform is easy to use and navigate.
Great order fulfillment center and friendly onboarding support. They do exactly what they say they do
The API works great, would like to have the weight of the shipment (actual vs dim), actual inventory. Also it would be nice if you when split a shipment that it updated both tracking numbers. Overall Shipbob is amazing, the above comments are all growing pains and I am guessing will be sorted out over time. Shipbob can handle the easiest to the most complex shipping issues!! Try them you will not be disappointed.