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We've been with ShipBob for a few years now and were quite happy in the beginning, but then as we began to expand globally we encountered an inventory syncing issue with Shopify Plus Markets. At first there didn't seem to be a solution and we were worried we'd have to leave ShipBob and find and alternative solution.
However, they really came through for us. Our account manager, Savi, and Simon from their dev team put together a custom solution to solve our integration problem. It took them some time and effort to develop and test the solution, but it has made our life so much easier and we're super stoked to be staying with ShipBob now that our integration issues are solved.
They really came through for us in the end. In fact, they came through for us in the beginning too. When we first came to ShipBob it was a rush onboarding because our current 3PL at the time had just sold to another company and it was a total gong show. We needed to get rehomed fast and ShipBob managed to onboard us fast when we really needed it.
I would highly recommend ShipBob. They have been awesome for us.
Really simple to use and navigate around. Quick and responsive, an easy way to see a summary of your business and key action areas
Works great. Self-serve platforms are the standard for modern 3PLs and ShipBob is at the top. They've scaled seamlessly with our volumes, that have grown significantly over the last 3 years.
Thanks to Dwight and the rest of the Hero team for being awesome to work with. Here's to continued success together! - Kevin from ShipBob
This is super easy and the customer service has been fantastic. We've been a long time customer of Shipbob and despite growing very fast they've kept up extremely well and have been great to work with.
ShipBob has allowed us to have a fully automated fulfillment service. It has an easy to use interface and they have great customer support.
The app and connection is excellent. Cant say enough how much it helps to have shipbob deeply integrated into our shopify backend. It makes linking items and tracking inventory smooth.
Appreciate all that the shipbob team and app has enabled for our store.
The Shipbob app and warehouses have made our lives so much easier. The seem less integration allows us to focus on growing our business. The ability to use all their warehouse across the world allows us to provide 2-day shipping!!!
We use their services since we started and overall we won't be able to do what we are doing as efficiently as possible if not for Shipbob. Highly recommend.
ShipBob has completely transformed our business. We've grown drastically over the last few years and that would not have been possible without ShipBob. Our customer experience is up, shipping timelines are quick, and the seamless syncing between ShipBob and Shopify keeps everything running efficiently.
Very easy to install and integrate my inventory.
Orders are fulfilled very quickly and my clients get their tracking number once the order is processed.
Easy is the magic word for us! Glad you've had a nice experience and keep up making awesome products! - Kevin at ShipBob