ShipBob Fulfillment

Pramod has been fantastic and the integration with Shopify has been seamless! We are very happy with our choice to fulfill with ShipBob.

SHIPBOB STOLE $1000 FROM ME AND ISN'T GIVING IT BACK. PLEASE HELP THIS IS THE WORST COMPANY I'VE EVER WORKED WITH. UPDATE: I HAVE HAD THREE TERRIBLE EXPERIENCES WITH THIS COMPANY:
1. This company shipped out close to 40 of my orders that had been fulfilled from MONTHS ago in my Shopify. Even though I made sure automatic fulfillment wasn't on, this company took data from all my orders without ...

It takes a lot for us to write a negative review but Shipbob has more than earned one. We used them to handle overseas fulfillment (Australia). However, they were frequently taking up to a week to process and ship orders, despite initial assurances that orders would be shipped within 24 hours--same day if placed before 11AM local time. Then, after they finally got around to shipping the orders, ...

ShipBob is thorough with communication and great at assisting you in the setup process. It is easy to get set up and begin shipping! The merchant success specialists I have worked with have been great at answering questions and finding resolutions. There are some aspects we are not fond of, the costs of WROs and the precision required when sending supplies (we order from supply stores and have it ...

Great integration overall! I needed some assistance from support with both ShipBob and Shopify in order to get everything working, but I was also a bit of an edge use case in my needs. Once set up, it's been a breeze to use overall.

ShipBob has been an absolute disaster to work with (moved over to them in March 2023). They consistently ship my products out without sufficient packaging and void fill, resulting in damaged goods and bad customer experiences. (I sell books and magazines—predictable shapes and sizes, so this should be easy!) Despite numerous promises that they will address the problem and follow very clear ...

AVOID SHIPBOB LIKE THE PLAGUE! They catfish you wish low shipping fees (at first my average cost to ship sat at around $7), and storage fees - however every time they receive a new shipment they give a NEW pick spot and NEVER consolidate, so you pay triple in my case in some instances.... the method of working out shipping fees magically changed after 6 months, doubling my shippings. Despite this ...

Overall ShipBob has been a good experience. My merchant success specialist has been a really big help. I do wish the app/website was more mobile friendly. It's very hard to navigate and many of the features are next to impossible to do when not on a computer. I work 90% from my phone so it's a struggle. The shopify integration is pretty solid. I do notice quite a bit of delay sometimes with ...

If you are in the market for an Australian based 3PL, avoid Shipbob at all costs if you value your time, money or sanity!

Short summary of our experience:
- SO MANY lost parcels due to use of cheap carriers.
- Once parcels are lost, the overseas support team have no idea how to resolve the issue and they build up with no resolution, leading to upset customers.
- Overcharged based on the agreed ...

DO NOT USE THIS COMPANY TO FULFILL YOUR PRODUCTS!! I have used shipbob for over 2 years now and thought they were decent, minor issues but nothing crazy. Until one day out of the blue they told me they could no longer ship my product because of some sort of policy, BUT THEY HAD ALREADY BEEN SHIPPING THIS ITEM FOR ME FOR MONTHS to thousands of customers. They stopped shipping out any of my orders ...