Avis (277)

Note globale
4,5
Nombre d’avis par note
  • 78 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 11 % des avis sont des avis à 1 étoiles
Modifié le 21 décembre 2022

Very pleased with shipbob so far! My company has been using shipbob for over a year now and we are excited to have them apart of our growth as we look to expand our company! Their site is very user friendly and takes the leg work out of fulfilling orders so you can put your focus in other aspects of your company! #teamshipbob

SHITI Coolers
États-Unis
11 mois d’utilisation de l’application
14 décembre 2022

Great integration, easy to set up for Shopify (and Amazon). We are a long-term ShipBob partner and recommend them as a 3pl service provider.

NutriPaw
Royaume-Uni
11 mois d’utilisation de l’application
3 mars 2021

ShipBob is the 3rd fulfillment partner that we've migrated to in 4 years of growing our operations. Compared to what we've used in the past (plus about half a dozen options we only reviewed, but never used), they're really putting the users first. They're not just a logistics/freight company offering ecom fulfillment - they really give us the tools and options we need for our business. Whether it's inventory insights, custom packaging and marketing inserts, analytics and exports, or helping us optimize our pricing by figuring out which of their warehouses to use, it's really, really nice to have a fulfillment partner like ShipBob on our side.

Complement
États-Unis
10 mois d’utilisation de l’application
8 juin 2021

We use ShipBob for order fulfillment. They are a self service fulfillment operation, so as long as you feel comfortable navigating these waters with minimal support, I'd recommend them. However, after you reach a certain volume and $$ threshold, you get dedicated support. We've found the dedicated support very helpful. They just started offering 2-day delivery in the lower 48 states, so that was a big plus. We were considering using Deliverrr for the 2-day option, but they started offering this option before we made the switch. Sometimes standard shipping options are extremely delayed or never show up, (they use UPS mail innovations or DHL surepost for their standard options) but this might also happen elsewhere. International service offerings exist for Canada UK and EU. We also sell in Canada with ShipBob. As of now, they only offer Canada Post for standard and FedEx for expedited shipping. Very expensive options. The app itself works properly for us, although it would be nice to have ShipBob update inventory within Shopify. Perhaps we just haven't found this functionality yet.

Benni
États-Unis
10 mois d’utilisation de l’application
ShipBob a répondu 8 juin 2021

Hi Benni team -- I just reached out to your Merchant Success specialist regarding the inventory sync. It is an optional feature that is free to use! Thank you for the detailed review, I've also shared your comments on UPS Mail Innovations and DHL with our product team.

- Kevin from ShipBob

1 juin 2021

All orders are shipped within 24 hours. Real time inventory tracking helps plan reorder dates. Labels are very competitive. Orders lost in transit get compensated at the retail price. Support tickets get answered within 1-2 working hours. Easy self-service integration and fulfilment discounts at high sales volumes.

Derma Roller System
États-Unis
10 mois d’utilisation de l’application
19 décembre 2022

The shipbob app is easy to use and the shopify integration is seamless. The realtime order sycing works well.

Wine Folly
États-Unis
10 mois d’utilisation de l’application
5 janvier 2023

Our work together with ShipBob Ireland has been amazing so far. The app is really intuitive and easy to use. They are always there to support us with all kinds of problems that occur and resolve them very quickly. The integration with Shopify is excellent. We would definitely recommend their service.

InaEssentials.IE
Royaume-Uni
10 mois d’utilisation de l’application
Modifié le 7 septembre 2021

I use ShipBob fulfillment in two stores. The system is intuitive and updated. No hidden fees. And they always introducing new centers.

Curves Grow
États-Unis
10 mois d’utilisation de l’application
9 juin 2021

Great company with great people! We have had a really positive experience so far and can confidently recommend ShipBob.

Mezcla | Plant Protein Bars
États-Unis
9 mois d’utilisation de l’application
25 décembre 2022

ShipBob is lightyears ahead in terms of accuracy, reliability, and responsiveness compared to our previous 3PL. We used to have a fulfillment center that made constant errors on shipments, rarely responded to our queries, and lost many of our packages. ShipBob is almost the complete opposite. Their team is very responsive to requests and transparent with upfront pricing, and overall very accurate with shipments. Would highly recommend.

RIFRUF
États-Unis
9 mois d’utilisation de l’application