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Ship Bob does a good job for us. The interface is pretty easy to use and they ship on time. I would recommend them
Shipbob is an incredible 3PL. They have helped us in many ways with scaling our business. They provide great insights, communication, and always hit their SLA's. I would recommend them to anyone looking to take their business to the next level.
ShipBob's software is great. App setup is simple and easy. Very intuitive and functional. We've been using it for years and have seen how their product team continues to improve it month after month.
This app integrates seamlessly with our Shopify fulfillment setup. Works perfectly. Set it and forget it.
As far as 3pls go, Shipbob is the best I've worked with! In my personal opinion, more than cheap shipping rates and automatic fulfillment, having insight into exactly what's happening at the warehouse level is my top priority. Shipbob makes this possible with their software-- absolutely unparalleled. It provides full transparency into each stage of the pick & pack process and when there are issues (impossible to avoid in logistics), our Merchant Success Manager is just an email, phone call, or text away as well as support which is pretty responsive to my requests. I'm physically 10 timezones removed from where we ship from so that's super helpful. Shipbob's claim/reimbursement policy for lost or damages parcels is super fair, whereas other 3PLs I've worked with can leave you with huge bills, missing stock, and no way to find out why or where your products are. I love shipbob!
Ease of installation 10/10
Speed and reliability of order ingestion 10/10
Tracking upload speed 10/10
Value-add features like inventory sync, rules, and order processing delay 10/10
Technical support 7/10 but when you get your volume orders up, then you get a merchant care specialist assigned to your account and the experience becomes 10/10.
ShipBob and Shopify work together seamlessly. There are no issues with the integration and I highly recommend the application.
Very supportive team! Taylor and Aaditya are very hands on and make themselves available for all of our questions. They are quick to resolve issues!
definitely 5 stars!
ShipBob has been a great app and I recommend it to anyone looking for a 3PL app. Customer support is always very helpful. The app itself is pretty intuitive once you learn the ins and outs of it and fulfillment times are very good. It really helped me take my business to the next level!
Works really well. We have been using for over a year and it is quite reliable and does what we need it to do.