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Good integration. No issues so far. Good fulfilment centre.
ShipBob is easy to set up, orders are fulfilled promptly and by the most economical shipping carrier.
Leveraging their network of warehouses throughout the USA was straightforward and led to significant cost savings for us and reduced shipping times for our customers.
Their customer support is also excellent and there is always someone available to talk to if you have an issue.
Overall, ShipBob is an great option for small businesses looking to save on their shipping costs while reducing shipping transit times.
Love to hear this from an Aussie brand! We are relatively new to that market but have huge plans there, and for helping more AU brands expand to North America + Europe.
Cheers!
Kevin
VP - Partnerships
We have been using Shipbob for over 2 years and they seem to really want to compete in this space because I do see improvements into their system all the time. It's a very competitive space they are fully in and they are here to play which our business is grateful for!
Installation was a breeze, order ingestion lightning-fast, and tracking updates impressively swift. Their value-add features, including inventory sync and customizable rules, have significantly streamlined our workflow. However, what truly sets ShipBob apart is their exceptional technical support team, with a special shoutout to Ankit Srivastava and Chetan Mehrotra. These dedicated individuals have gone above and beyond, consistently providing us with invaluable assistance and support. They've been there for us every step of the way, even scheduling daily Zoom meetings to ensure everything runs seamlessly.
Technology-wise Shipbob is top notch. The software and integration does exactly what its designed to do and their analytics give you a different view of your customer base demographically.
We've got shipbob set up in 3 locations in the US, 1 in Canada, 1 in the EU, and 1 in the UK. It certainly reduces the amount of effort of managing multiple warehouse providers!
This is what we love to hear! Easy button for international expansion :) Thanks for choosing us as your partner in growth.
Kevin
VP - Partnerships
ShipBob is the best for 3rd party direct to consumer fulfillment. I've used them since our business's inception last year and they've always been eager to help us succeed. Their app is intuitive and user friendly and they've got all the options you'll ever need. They're growing fast too! Soon to have multiple centers in Europe!
We have been using ShipBob for over 3 years now as our 3PL. The integration to Shopify is super user friendly and their customer service/support is very helpful. Highly Recommended.
Fantastic onboarding and customer support. Lacey was absolutely amazing to work with and greatly helped us navigate the transition as we had some complex logistics issues internally. By far the most fair pricing I found after getting quotes from all the other top 3PL companies.
Shipbob has been great to work with. Easy integration and thorough training and set up. They have helped us worth though any issues we had and have extremely responsive support.