ShipBob Fulfillment

Our transition from Shopify to ShipBob Fulfillment has been nothing short of wonderful. The transition team, with Sarthak S. helping us as our designated Implementation Specialist, has been very professional, responsive, and helpful in answering our questions and providing solutions to issues that arose as we transitioned into using ShipBob. We truly appreciate all the help and guidance that we received, and we are very happy with our decision to move to ShipBob.

The ShipBob team has been wonderful to work with. They are hands-on and fast to respond, resulting in a smooth integration! Our rep, Samantha R. has given us the gold standard of customer service. She has repeatedly helped us with challenging orders & ensured the best customer care for our clients. I highly recommend!

Great app. Works seamlessly and super easy to onboard with the Shipbob team and my Implementation Specialist- Ankit Gupta.

Thomas Dawson
Dalkin&Co

Helpful, informative and effective - our implementation manager Jordan held our hand every step of the way !

Ease of installation - They make it very simple with endless resources and very clear links and on top of that they have a dedicated manager to your account that helps you out of any sticky situation

Speed and reliability of order ingestion - This works really well, the only thing that needs to be upgrades is the manual process of WRO which is the box configurations. You have to manually mount each box content. This should be part of a spreadsheet.

Tracking upload speed - This happens quickly from the tests we have done

Technical support / outages - The manager Aravinhtan has been very responsive and in helping us

Also, as a next step I would ask them to integrate more with Gorgias to allow us to create return labels without having to go into shipbbob

good stuff so far. I appreciate the easy ship mapping and the walkthroughs have been extremely helpful

Excellent fulfillment, excellent customer service, Aravinthan has been very helpful in getting my business dialed in. Highly recommended!

Shipbob has been great to work with so far. I love that I have a dedicated account rep who can help me sort out whatever issue may be happening. I definitely am very happy with the service.

Been using Shipbob for a long time already, glad to see they're offering a good solution on shopify rather than a third party.