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ShipBob's software is great. App setup is simple and easy. Very intuitive and functional. We've been using it for years and have seen how their product team continues to improve it month after month.
This app integrates seamlessly with our Shopify fulfillment setup. Works perfectly. Set it and forget it.
We've been working with Shipbob since 2018 and there are several reasons why Shipbob has been the perfect partner. First of all, speed to scale with us, pick-pack and ship with a business growing 1200% in a couple of weeks. Second of all, the locations across the US. We sells flammable goods that need to be shipped via ground, so Shipbob has been a great ally as they have 3pls all over the US facilitating 2-3 day delivery time for any customer in the US. Specially when weather challenges happen, being able to have different 3pls to ship from, allows you to ensure you seamless supply chain.
Also their advanced software help us to quickly understand shipping costs and how to improve shipping times and costs by being closer to where your customer.
Thanks Touchland team - your success has been a pleasure for us to witness. Keep selling awesome products and we'll keep fulfilling them!
Ease of installation 10/10
Speed and reliability of order ingestion 10/10
Tracking upload speed 10/10
Value-add features like inventory sync, rules, and order processing delay 10/10
Technical support 7/10 but when you get your volume orders up, then you get a merchant care specialist assigned to your account and the experience becomes 10/10.
ShipBob and Shopify work together seamlessly. There are no issues with the integration and I highly recommend the application.
ShipBob has been a great app and I recommend it to anyone looking for a 3PL app. Customer support is always very helpful. The app itself is pretty intuitive once you learn the ins and outs of it and fulfillment times are very good. It really helped me take my business to the next level!
Shipbob constantly sets for feature improvement which is important. They have many locations in the US, also other countries which help for international brand to establish more markets.
There network of last mile and their affordable fulfilment are helpful to grow a brand business.
My Merchant success incharge Chetan is very knowledge and good communicator, good one!
Works great. Self-serve platforms are the standard for modern 3PLs and ShipBob is at the top. They've scaled seamlessly with our volumes, that have grown significantly over the last 3 years.
Thanks to Dwight and the rest of the Hero team for being awesome to work with. Here's to continued success together! - Kevin from ShipBob
The integration works smoothly & whenever we've needed customer service, Shipbob has been speedy in responding.
ShipBob has been the best 3PL we have used at GRJ Gloves. We value their partnership and customer service very much.