ShipBob Fulfillment

ShipBob has been great to work with!

The app is very easy and self explanatory

It's been a good experience working with ShipBob. We had a lot of questions and received personalized support. From our sales contact, to our implementation specialist, to the Live Chat support, I've been able to get answers and resolve issues in a relatively quickly timeframe. Thanks ShipBob!

It was great! Wonderful.

My onboarding experience with ShipBob has been mostly positive, largely thanks to my onboarding manager, Pramod Bora. From the very beginning, Pramod demonstrated excellent and fast communication, making the process smooth and efficient. Whenever an issue arose, it was resolved promptly, showcasing Pramod's commitment to providing top-notch service.

Pramod's explanations were clear and detailed, ensuring that I understood every aspect of the onboarding process. His attention to detail was impressive, catching and addressing potential issues before they became problems.

One of the standout aspects of Pramod's service was his extensive knowledge about Shopify. He skillfully navigated and resolved any issues that surfaced, making the integration seamless and stress-free.

Overall, my onboarding experience with ShipBob, guided by Pramod Bora, has been excellent. The combination of fast communication, quick issue resolution, thorough explanations, and deep Shopify expertise made for a smooth and successful onboarding process.

good service!

I know there are a lot of 3PL's to choose from, and we did our due diligence in researching quite a few. We decided to go with Shipbob for 2 main reasons, price and support. Shipbob's pricing is simple, straight forward and there are no hidden costs. But what really drew us to Shipbob was the communication. We had several calls to Richie Miller before pulling the trigger, but once we did Pramod Bora became our support point person and he has been very helpful, communicative and quick to respond to any correspondence. Wish I could give Shipbob more than 5 stars!!

good

This is super easy and the customer service has been fantastic. We've been a long time customer of Shipbob and despite growing very fast they've kept up extremely well and have been great to work with.

We've been with ShipBob for a few years now and were quite happy in the beginning, but then as we began to expand globally we encountered an inventory syncing issue with Shopify Plus Markets. At first there didn't seem to be a solution and we were worried we'd have to leave ShipBob and find and alternative solution.

However, they really came through for us. Our account manager, Savi, and Simon from their dev team put together a custom solution to solve our integration problem. It took them some time and effort to develop and test the solution, but it has made our life so much easier and we're super stoked to be staying with ShipBob now that our integration issues are solved.

They really came through for us in the end. In fact, they came through for us in the beginning too. When we first came to ShipBob it was a rush onboarding because our current 3PL at the time had just sold to another company and it was a total gong show. We needed to get rehomed fast and ShipBob managed to onboard us fast when we really needed it.

I would highly recommend ShipBob. They have been awesome for us.