ShipBob Fulfillment , 226 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless integration with Shopify, fast order ingestion, real-time syncing, and efficient tracking upload. They value features like inventory sync, rule creation, and order processing delay. The app's ability to facilitate international shipping through multiple warehouses has led to cost savings and reduced shipping times. Merchants also commend the inventory analytics and visibility, which aids in supply forecasting. The app's customer service and dedicated account managers are praised for their prompt responses and assistance. Merchants report improved fulfillment accuracy and appreciate the handling of complex logistics.
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ShipBob's app integrates very well with Shopify and allows our order flow to automatically (*there is a slight sync delay*) appear in ShipBob's order management software. From there, the orders are picked, packed and shipped. This automated integration is key to any small business that needs their 3PL to do the heavy lifting! ShipBob is a massive player in the 3PL space and you should definitely give them a look to see if they can satisfy your needs and the needs of your customer.
Using the this app has made it very easy for us to manage our fulfilment across a number of countries and not just in North Americas so it has saved a lot of time.
It was very easy to install as wasn't a private app and already in app store and the pulling down of orders can be set around the time frames we want which has been very import for when customer realise they have used old address or just typed it incorrectly.
The tracking is also passed back into Shopify from Shipbob as soon as delivery in transit which is sent on to our customer so saves us time again and our customers know what is happening with their delivery.
Technical support is also very quick to update us on courier issues as well as setting up import rules and tags when we see fraudulent orders...again this has saved us time and money on orders going bad.
Highly recommend the app and the company. :-)
Thanks Life Wellness team -- totally agree that if you are savvy, the rules engine and tagging is the best for automating these sticky edge cases. Appreciate the kind words and grateful for your partnership!
ShipBob is easy to set up, orders are fulfilled promptly and by the most economical shipping carrier.
Leveraging their network of warehouses throughout the USA was straightforward and led to significant cost savings for us and reduced shipping times for our customers.
Their customer support is also excellent and there is always someone available to talk to if you have an issue.
Overall, ShipBob is an great option for small businesses looking to save on their shipping costs while reducing shipping transit times.
Love to hear this from an Aussie brand! We are relatively new to that market but have huge plans there, and for helping more AU brands expand to North America + Europe.
Cheers!
Kevin
VP - Partnerships
We have been using Shipbob for over 2 years and they seem to really want to compete in this space because I do see improvements into their system all the time. It's a very competitive space they are fully in and they are here to play which our business is grateful for!
Technology-wise Shipbob is top notch. The software and integration does exactly what its designed to do and their analytics give you a different view of your customer base demographically.
We've got shipbob set up in 3 locations in the US, 1 in Canada, 1 in the EU, and 1 in the UK. It certainly reduces the amount of effort of managing multiple warehouse providers!
This is what we love to hear! Easy button for international expansion :) Thanks for choosing us as your partner in growth.
Kevin
VP - Partnerships
ShipBob is the best for 3rd party direct to consumer fulfillment. I've used them since our business's inception last year and they've always been eager to help us succeed. Their app is intuitive and user friendly and they've got all the options you'll ever need. They're growing fast too! Soon to have multiple centers in Europe!
We have been using ShipBob for over 3 years now as our 3PL. The integration to Shopify is super user friendly and their customer service/support is very helpful. Highly Recommended.
Shipbob has been great to work with. Easy integration and thorough training and set up. They have helped us worth though any issues we had and have extremely responsive support.
It works perfectly and help us to concentrate on sales and marketing
I highly recommend Shipbob for your fulfillment partner. Thanks Shipbob!