ShipBob Fulfillment , 158 reviews

Overall rating
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 8% of ratings are 1 stars
March 29, 2021

Very easy to install and integrate my inventory.
Orders are fulfilled very quickly and my clients get their tracking number once the order is processed.

Juvenia Dogs USA
United States
Time spent using app: 9 months
ShipBob replied March 29, 2021

Easy is the magic word for us! Glad you've had a nice experience and keep up making awesome products! - Kevin at ShipBob

March 24, 2021

Integration with Shopify is perfect. We've tried other companies and they are not even close of having such an easy and complete platform like Shipbob. It's been a little over 1 year that we've been working together and they definitely improved a lot their services. Plus their customer service is impeccable, which makes a huge difference. Thanks!

Lumma Cups Europe
United States
Time spent using app: 8 days
ShipBob replied March 24, 2021

Thanks for the feedback Lumma Cups team! We are ALL about constant improvement, so keep suggesting changes you'd like to see :)

Edited October 15, 2021

Shipbob has been our fulfillment partner since we started, and has been seamless to work with!! They continue to add value above and beyond their core features. We love them!

United States
Time spent using app: Almost 3 years
Edited March 15, 2021

We've been using Shipbob for a year now and the service has been excellent, the automation flawless and the integration scaled with our needs. We're very pleased to work with Shipbob and they've kept up with us every step of the way as we've scaled our store, order volume and inventory variety.

New Mindset, Who Dis?
United States
Time spent using app: 12 months
ShipBob replied March 19, 2021

Thanks for the kind words! We love working with you too.

March 15, 2021

We've been working with Shipbob since 2018 and there are several reasons why Shipbob has been the perfect partner. First of all, speed to scale with us, pick-pack and ship with a business growing 1200% in a couple of weeks. Second of all, the locations across the US. We sells flammable goods that need to be shipped via ground, so Shipbob has been a great ally as they have 3pls all over the US facilitating 2-3 day delivery time for any customer in the US. Specially when weather challenges happen, being able to have different 3pls to ship from, allows you to ensure you seamless supply chain.
Also their advanced software help us to quickly understand shipping costs and how to improve shipping times and costs by being closer to where your customer.

United States
Time spent using app: Over 2 years
ShipBob replied March 19, 2021

Thanks Touchland team - your success has been a pleasure for us to witness. Keep selling awesome products and we'll keep fulfilling them!

March 15, 2021

Works great. Self-serve platforms are the standard for modern 3PLs and ShipBob is at the top. They've scaled seamlessly with our volumes, that have grown significantly over the last 3 years.

Hero Cosmetics
United States
Time spent using app: Over 2 years
ShipBob replied March 29, 2021

Thanks to Dwight and the rest of the Hero team for being awesome to work with. Here's to continued success together! - Kevin from ShipBob

March 15, 2021

The API works great, would like to have the weight of the shipment (actual vs dim), actual inventory. Also it would be nice if you when split a shipment that it updated both tracking numbers. Overall Shipbob is amazing, the above comments are all growing pains and I am guessing will be sorted out over time. Shipbob can handle the easiest to the most complex shipping issues!! Try them you will not be disappointed.

United States
Time spent using app: About 3 years
March 13, 2021

ShipBob is the best for 3rd party direct to consumer fulfillment. I've used them since our business's inception last year and they've always been eager to help us succeed. Their app is intuitive and user friendly and they've got all the options you'll ever need. They're growing fast too! Soon to have multiple centers in Europe!

Hustle Drops
Time spent using app: Almost 2 years
March 12, 2021

This is a lot more than an app! Automates your whole fulfillment. Everyone at the company is super friendly, their software it's easy to use and their prices are great. I really recommend them. They also just raised a bunch of money so things should get even better!

United States
Time spent using app: Over 1 year
March 12, 2021

I am very glad my company is able to utilize Shipbob's dashboard in a clean, easy-to-use app. This makes work much easier for our employees when traveling or out of the office!

PLB Sports and Entertainment
United States
Time spent using app: 11 months