ShipBob Fulfillment , 224 reviews

Overall rating
4.2
Counts per rating level
  • 75% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with Shopify, fast order ingestion, real-time syncing, and efficient tracking upload. They value features like inventory sync, rule creation, and order processing delay. The app's ability to facilitate international shipping through multiple warehouses has led to cost savings and reduced shipping times. Merchants also commend the inventory analytics and visibility, which aids in supply forecasting. The app's customer service and dedicated account managers are praised for their prompt responses and assistance. Merchants report improved fulfillment accuracy and appreciate the handling of complex logistics.

March 28, 2024

Logistics are hard, but we have had a great experience with Shipbob. They have been very responsive to our unique needs, the software works great, and the Shopify integration has been seamless.

What's more, there have been (and will be) some bumps in the road, but their customer service has been responsive and found a way to resolve issues quickly. I think they are a great company!

Data Visualization Society
United States
11 months using the app
March 28, 2024

Shipbob is far easier to connect than other fulfillment services i have tried, and they are allways quick with support if you have trouble.
Its the most user friendly fulfillment partner you can choose in my opinion. I need to mention a special thanks to our integration specialist Malika Paul, who were amazing to work with!

CertifiedSleepers
Norway
About 1 month using the app
January 18, 2024

Shipbob has been amazing to work with! It was easy to install and set up the connection with our store, and we're now shipping into 54 additional countries using ShipBob's fulfillment centers in the UK, Canada, and Poland. Our integration specialist Pramod was an absolute dream to work with! Orders are shipped dang near immediately and then get automatically fulfilled in our Shopify with accurate tracking information. For any issues or questions I've encountered along the way, Pramod was able to quickly handle them and help get us set up for success in the long term. 10/10 stars, and we highly recommend partnering with ShipBob for your international fulfillment needs!

The CosmoGlo
United States
8 months using the app
February 26, 2024

Setup was very easy even with additional marketpalces like TikTok Shop and Etsy importing orders. Highly recommended for startups looking to scale without the overhead of renting and staffing a warehouse. The implementation team was also great to work with. Shoutout to Maverick for making everything a breeze! No more dealing with label printers and packaging out of my 1-bedroom apartment :)

Urban Bonnet Co.
United States
About 1 month using the app
March 5, 2024

It works great easy to integrate and works smoothly without any interventions from our team, Ankit was great help in onboarding us to Shipbob App on Shopify

NMEssence
United States
3 months using the app
January 10, 2024

ShipBob has been nothing but the best for my business! Everything throughout this process has been seamless and any issues that arose, they acted fast to fix them. Pramod is the absolute best and has helped me tremendously!

GuaranTeeth
United States
4 months using the app
January 12, 2024

Great experience with ShipBob. They're very professional and Pramod has helped the integration process very simple and easy to follow. Highly recommend their services.

CALLIXE
United States
3 months using the app
December 14, 2023

Super-simple to setup, and easy to get started quickly. From day 1 the support has been nothing short of amazing. Any small questions, things we didn't understand and user errors (!) were never too much trouble. THANK YOU Aravinthan for being a hero, and thank you Shipbob! Would recommend.

sheytan.world
United States
7 months using the app
January 13, 2024

Easy app to install and use. Orders are quick and seamless.
I am able to see all my order information quickly and easily
Any technical issues are handled promptly and thoroughly

Peaches Skincare
United States
4 months using the app
February 29, 2024

The ShipBob integration has been seamless. Very easy for me to monitor what's happening with my business. Dealing with ShipBob has been an A+ experience so far.

Crockett Coffee
United States
About 1 month using the app