ShipBob Fulfillment

It's been a good experience working with ShipBob. We had a lot of questions and received personalized support. From our sales contact, to our implementation specialist, to the Live Chat support, I've been able to get answers and resolve issues in a relatively quickly timeframe. Thanks ShipBob!

My onboarding experience with ShipBob has been mostly positive, largely thanks to my onboarding manager, Pramod Bora. From the very beginning, Pramod demonstrated excellent and fast communication, making the process smooth and efficient. Whenever an issue arose, it was resolved promptly, showcasing Pramod's commitment to providing top-notch service.

Pramod's explanations were clear and detailed, ensuring that I understood every aspect of the onboarding process. His attention to detail was impressive, catching and addressing potential issues before they became problems.

One of the standout aspects of Pramod's service was his extensive knowledge about Shopify. He skillfully navigated and resolved any issues that surfaced, making the integration seamless and stress-free.

Overall, my onboarding experience with ShipBob, guided by Pramod Bora, has been excellent. The combination of fast communication, quick issue resolution, thorough explanations, and deep Shopify expertise made for a smooth and successful onboarding process.

Not to happy with their most recent interface change over as it's very confusing to understand and keep your inventory organized. They should have though this through and tested it a bit more before implementing.

Great solution for fulfillment.

Logistics are hard, but we have had a great experience with Shipbob. They have been very responsive to our unique needs, the software works great, and the Shopify integration has been seamless.

What's more, there have been (and will be) some bumps in the road, but their customer service has been responsive and found a way to resolve issues quickly. I think they are a great company!