ShipBob Fulfillment

Name: ShipBob Fulfillment
Brand: ShipBob
Rating: 4.1 (225 reviews)

Free to install. Additional charges may apply.

Rating (4.1)

Reviews

225

Developer

ShipBob

ShipBob locations page with fulfillment centers

Highlights

Popular with businesses like yours

Based in United States

About this app

Launched

February 19, 2021

Languages

English

ShipBob partners with DTC and B2B brands to pick, pack, and ship orders across 50+ global locations

With ShipBob, e-commerce brands get world-class logistics for all your sales channels, globally. Showcase your brand by using our full customization suite - packaging, inserts, and more. Online orders are picked, packed, and shipped same-day, using the delivery speed you choose. Have B2B/Wholesale orders? ShipBob can manage the retailer compliance, including EDI documents. And with 50+ warehouses across the US, Canada, Europe, and Australia, ShipBob can grow with you.

Same-day shipping to help your customers' orders arrive on time.
Customization capabilities to build your branded unboxing experience.
Global footprint in 6 countries and other expansion opportunities.
B2B fulfillment for 100+ EDI-compliant retailers.
Free, easy-to-use Shopify integration, plus REST APIs for ERPs (e.g. Netsuite).

Pricing

External charges may be billed by ShipBob separately from your Shopify invoice. Learn more

Free to install

We bill for orders shipped, storage in our warehouses, receiving inventory, and any custom projects (kitting, barcoding)

Free to install

We bill for orders shipped, storage in our warehouses, receiving inventory, and any custom projects (kitting, barcoding)

All charges are billed in USD. See all pricing options

225 reviews

Overall rating

4.1

Counts per rating level

75% of ratings are 5 stars
169
8% of ratings are 4 stars
19
1% of ratings are 3 stars
2
3% of ratings are 2 stars
6
13% of ratings are 1 stars
29

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants appreciate this app for its seamless integration with Shopify, fast order ingestion, real-time syncing, and efficient tracking upload. They value features like inventory sync, rule creation, and order processing delay. The app's ability to facilitate international shipping through multiple warehouses has led to cost savings and reduced shipping times. Merchants also commend the inventory analytics and visibility, which aids in supply forecasting. The app's customer service and dedicated account managers are praised for their prompt responses and assistance. Merchants report improved fulfillment accuracy and appreciate the handling of complex logistics.

March 28, 2024

Logistics are hard, but we have had a great experience with Shipbob. They have been very responsive to our unique needs, the software works great, and the Shopify integration has been seamless.

What's more, there have been (and will be) some bumps in the road, but their customer service has been responsive and found a way to resolve issues quickly. I think they are a great company!

Data Visualization Society

United States

11 months using the app

March 4, 2024

If anyone at ShipBob tries to tell you their app works with Shopify Markets they are lying to you. If you have several markets setup in Shopify (ie, the US, Australia, the EU), ShipBob's crappy app will only sync to Shopify the AGGREGATED inventory count across ALL of your markets. So if you have 100 units in the Australia and 0 units in the US at your ShipBob Australia and US fulfillment centers, it will tell Shopify that there are 100 units across ALL markets. So it's not possible to have out of stock in the US and Available for sale in AU. Even with 0 units in the US, it will continue to show 100 in the US because there are 100 in Australia. ShipBob completely ignores the fact that different markets in Shopify can have different inventory counts (Shopify confirmed they can do this and the issue is ShipBob's app). So now we have people in the US buying a product that we have to fulfill from Australia! Rather than being out of stock in the US. This is just plain stupid.

Shopify has been pushing everyone to use Shopify Markets, and ShipBob is always telling us how easy it is to expand globally with them, but that's not true if you plan to use Shopify Markets. We even had an external agency quote us well over $20K to fix this issue because ShipBiob won't. lol. After months of this BS, and no interest on ShipBob's part to fix this, we are actively looking to move to a new 3PL.

If you use, or plan to use in the future, Shopify Markets then ShipBob is not for you.

GoDark Bags

Canada

Almost 4 years using the app

March 21, 2024

Not to happy with their most recent interface change over as it's very confusing to understand and keep your inventory organized. They should have though this through and tested it a bit more before implementing.

Good Morning Snore Solution

Canada

Almost 3 years using the app

All reviews