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Customer service is always amazing.
Hello
That's wonderful to hear! Consistently amazing customer service is a sign of a company's dedication to providing a great experience for its customers. If you ever have any more positive experiences or feedback to share, please feel free to do so. It's always beneficial to acknowledge and appreciate exceptional customer service.
Very helpful!!! Thank you!!
Hello
You're welcome! I'm delighted to hear that you find the app very helpful. If you ever have more questions or need assistance with anything else, feel free to ask. Have a fantastic experience using the app!
The customer service was very helpful and professional and more importantly patient.
I highly recommend service with them.
Mahvash
Hello
Thank you so much, Mahvash, for your kind words and recommendation! We're thrilled to hear that you found our customer service team to be helpful, professional, and patient. Providing exceptional service is our top priority, and we're delighted that we could meet your expectations. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We're here to help!
I recommend this app. We use it to connect our Shopify listings to our Amazon listings. It works really well and has a lot of options to configure. It also has geographical location options to show your products to the customers in the countries you ship to, and where you have inventory available. It has increased our sales worldwide.
Their customer service is active and resolves all our doubts. We had a video call with them to work on new features and set up our store. Their answer time is really fast and professional.
Hello,
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
Thank you so much for quick support and making navigation to update my account information a breeze. Great service!
Hello
You're very welcome! Quick and efficient support that simplifies tasks like updating account information can greatly enhance the user experience. It's great to hear that you had a positive and hassle-free experience with their service.
If you ever have more questions or need assistance in the future, don't hesitate to reach out. Excellent customer service is a valuable aspect of any business, and your feedback is appreciated.
We have used this app for about two years now. We had a little issue with some of the settings and missmatch of skus, but Shivam was an excellent help to correct it all and make it load and sync properly. Overall, this app is fairly seamless. Occasionally, we have a rejected order, mostly due to stock in Amazon fulfillment running out before the next inbound shipment. We will continue to use this app, as it helps us use Amazon as a 3rd party logistics provider. I recommend it. You may need a specialist to help you set up all the settings and make sure your skus and UPCs etc. are all consistent. Webbee may offer a paid service for that. It is well worth it.
Hello
Thank you for sharing your experience with the app. It's great to hear that Shivam was able to assist you effectively in resolving the issues you encountered with the settings and SKU mismatches. It's also good to know that despite occasional rejected orders due to stock issues, the overall experience with the app has been fairly seamless for you.
Your recommendation to consider utilizing a specialist for setting up the settings and ensuring consistency with SKUs and UPCs is valuable advice for others who may be considering using the app. It's important to invest in such services to ensure smooth operations and maximize the benefits of utilizing Amazon as a third-party logistics provider.
We appreciate your recommendation and are glad to hear that you plan to continue using the app. If you have any further feedback or need assistance in the future, please don't hesitate to reach out.
When Shopify ended their order fulfillment service I was VERY annoyed especially when I learned that all other services charged. SO, I chose to use MCF WebBee. I am very glad that I chose them because I found that whenever I have an issue they are available immediately to help me. My tech ability is minimal and the configuration can be overwhelming. Each time I have a question I am able to jump on a zoom with them and they are kind, patient, and walk me through the steps. Then they also have a look over my other settings and are often able to find some settings that can be changed to benefit how my business works. I HIGHLY recommend MCF WebBee if you are trying to sort out you Amazon fulfillment configuration.
Hello
Thank you for leaving us a fantastic 5-star review for our application! We're absolutely thrilled to receive such positive feedback from you.
Your satisfaction is our top priority, and we're delighted to know that our application has met your expectations and earned your highest rating. We've put a lot of effort into creating a user-friendly and feature-rich experience, and it's rewarding to see that our hard work has paid off.
We appreciate your trust in our application and brand. Rest assured, we'll continue to work hard to maintain the high standard of service you've come to expect from us.
Thanks a lot Shivam for your super fast solving of our problem. It has always been very efficient with you guys. Whenever we have an issue you solve it in no time.
Great app.
Hello
You're very welcome!
I'm thrilled to hear that Shivam provided such fast and efficient support, and that you've consistently had positive experiences with us. Ensuring that our customers' issues are resolved quickly and effectively is our top priority, and we're glad we could meet your expectations. Thank you for your kind words about our app as well! If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to help!
WebBee has been great - it automates complicated processes and makes multi channel fulfilment a breeze. Support it also quick and very hands on with any problems that arise.
Hello
It's wonderful to hear that WebBee has been such a valuable asset to your business by automating complex processes and simplifying multi-channel fulfillment. Efficient automation and excellent customer support are essential elements of any successful e-commerce tool, and it's great to know that WebBee excels in both areas.
Having responsive and hands-on support can make a significant difference when dealing with any challenges that may arise. Thank you for sharing your positive experience with WebBee, and it's likely that your feedback will be helpful to others considering their services. If you ever have more feedback or questions in the future, feel free to reach out.
Very convenient！Great service！Customer service response quickly, help me solve the problem in time. Highly recommend!
Hi
We are happy to hear you had a positive experience at WebBee. We value your feedback and thank you for encouraging us.