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This app does exactly what they say it does - it links your Shopify products to your Amazon FBA accounts. When people buy your products on your Shopify Store and you have inventory at Amazon, this will submit the part of order that can be fulfilled by Amazon to them, automatically. The best part of working with WebBee is their customer support. It is amazing. Of all the software and vendors I use for my busines, they have been the most proactive and helpful. They reached out to me before I knew there was a problem and walked me through it step by step to fix the error, that I created when setting it up. This is not the most intuitive app to use, but it's not hard. There are just nuances you have to learn due to Amazon FBA terminology, which I wasn't familiar with. Once you get the hang of it, which was within two days of my support session with them, I felt confident with what I needed to do. If I could give them ten stars, I would. And, I never write reviews. They were that good at supporting my issues. Bravo, Team WebBee!
Hello ,
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
Love the customer service. Also, the App is really amazing. If I was to give the rating for customer service it would definitely be 10/10. Thank you so much.
Hello,
We are happy to hear you had a positive experience at WebBee. We value your feedback and thank you for encouraging us.
The app works perfectly, but more than that the customer service / support from the WebBee team is the best weve encountered in over 20 years in ecommerce. They are on it. You always get a polite reply with questions answered very quickly, if not by return.
Hello ,
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
I like this app so far. We are using it for a couple of weeks. It was easy to instal and operate. Good and easy settings/dashboard. Great customer service and fast response. We have some issue in settings from the beginning and resolve it very fast via zoom call and sharing screen with the knowledgeable person.
Hello
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
good!
Superb customer support !!
Hello
Thank you for your kind words!
We're delighted to hear that you've had a superb experience with our customer support team. Providing top-notch support is our priority, and we're thrilled that we could assist you effectively. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help!
Excellent support! There is hardly any waiting time at all. 24/7 support available. They really take the time to ensure that all is in place and working as it should. Should you experience any issues, they are just an email, or chat support away. Support are conducted over a zoom call or over the phone, whichever you prefer. Very happy with my experience thus far in terms of the customer support I have received. Keep it up!
Hello
We also greatly appreciate your kind words about our customer service support. We believe that every user deserves timely and personalized assistance, and we're glad to hear that our team was able to address your concerns effectively. Your recognition of their dedication and commitment to providing exceptional support is truly heartening.
Your feedback not only motivates us to continue delivering the best possible experience but also serves as a valuable reference for others who are considering using Amazon Multichannel Fulfilment Application.
An easy app to use and apply, everything is pretty self explanatory in terms of initial set up and further use. They are also available and willing incase any error comes up.
Hello,
We are happy to hear you had a positive experience with WebBee. Your feedback is valued and we appreciate your encouragement!
Amazing support and an amazing app. Does exactly what you need and if you have any issues just contact support and they will sort it out ASAP. 5 stars!
Hello
Thank you so much for your incredible feedback about our application! We're thrilled to hear that you find it amazing.
We put a lot of effort into developing the application, so it's truly rewarding to know that our hard work has paid off and that you are enjoying the experience. Your positive feedback motivates us to keep pushing the boundaries and enhancing the app even further.
We're constantly working to improve and add new features to make the application even more useful and user-friendly.
Great support and fantastic app - would recommend for syncing with MCF on Amazon. Manish is the best!
Hello
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!