Reseñas (310)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 93% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
Fecha de modificación: 16 de diciembre de 2021

Only good if you have only FBA, wont sync inventory or orders from FBM or any other inventory. With this limited functions, it was good untill they decide randomly to upgrade my plan. I;ve fulfilled around 54 orders which is well within their free plan limit, I was aske to upgrade to what I think it was USD 19 something plan. though it was nt justified I upgraded as I was more or less happy and didnt want inconvenience in Q4. But just after upgrade in apprx 20 days, one morening received a message that says, you orders are not synced and wont sync unless you upgrad to some USD 49 plan. This is really opportunistic move and was not even sent a single message before stopping. It was bit of inconveniences but decided to get away from them as my experience suggest they wouldnt bugg you in normal time but will definately in busy time relying you'd have to pay them - there are some words for suuch kinda behaviour.

Shoppe 'N' Smile
Reino Unido
7 meses usando la aplicación
WebBee eSolutions Pvt Ltd. respondió 9 de agosto de 2022

Hello ,

We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right.

Please drop us a mail at help@webbeeglobal.com. to determine how we can provide you with a solution. We value our customers’ opinions and would like to thank you for bringing this to our attention.

3 de abril de 2022

The app is marking Amazon orders as fulfilled and then doesn't actually push the orders to Amazon. We have contacted support, who could not solve the problem. It has happened again to several more orders. Cannot recommend this as a solid solution

MyArtscape
Estados Unidos
6 meses usando la aplicación
WebBee eSolutions Pvt Ltd. respondió 9 de agosto de 2022

Hello,

We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right.
Please drop us a mail at help@webbeeglobal.com. to determine how we can provide you with a solution.

We value our customers’ opinions and would like to thank you for bringing this to our attention.

15 de febrero de 2023

The app is quite user friendly and uncomplicated. When I needed support to complete the installation, the appointment was scheduled within minutes, and gosh was the support guy knowledgeable and willing to go the extra mile to assist. They kept following up to ensure that all was okay with my store. And, there were no hidden fees, just one payment which covers addition of multiple market places. These guys are here to make an impact......

ACIZEM Watches
Canadá
6 días usando la aplicación
WebBee eSolutions Pvt Ltd. respondió 16 de febrero de 2023

Hello
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!

12 de septiembre de 2019

amazing app, the customer services is amazing. really patient. If the price could go down a bit, then it's a perfect app

ZHOO
Australia
6 días usando la aplicación
WebBee eSolutions Pvt Ltd. respondió 9 de agosto de 2022

Hello ,
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!

18 de agosto de 2022

Meeting some issues when using the app, but they have a good service team. Help me a lot. Recommended.

David Archy CA
China
5 meses usando la aplicación
WebBee eSolutions Pvt Ltd. respondió 24 de agosto de 2022

Hello ,

We are happy to hear you had a positive experience at WebBee. We value your feedback and thank you for encouraging us.

22 de agosto de 2022

Excellent customer service with quick responses. Great explanation on how the app works with Amazon; take advantage of the support team; they do a tremendous job.

Throws Pro LLC
Estados Unidos
5 días usando la aplicación
WebBee eSolutions Pvt Ltd. respondió 24 de agosto de 2022

Hello

Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!

22 de agosto de 2022

This is truly amazing. Was set up with a call straight away to ensure I was connected and everything worked - and it did! 100% recommend this app

ecokiwi-6aa6
Reino Unido
5 días usando la aplicación
WebBee eSolutions Pvt Ltd. respondió 24 de agosto de 2022

Hi ,
We are happy to hear you had a positive experience at WebBee. We value your feedback and thank you for encouraging us.

5 de abril de 2022

WebBee is a fantastic app for Fulfillment by Amazon. The app works excellent and the customer support is top notch.
Big thanks to Prashant and his excellent technical support!

Tools4Wisdom
Estados Unidos
5 días usando la aplicación
WebBee eSolutions Pvt Ltd. respondió 25 de julio de 2022

Hello,
It is great to hear you had a positive experience with WebBee.
We value your feedback and appreciate your encouragement!
We have a dedicated customer success team to proactively address customers' requirements.

25 de mayo de 2019

I just want thank WebBee for your exceptional customer service. I would highly recommend this company to other people.

all.life.nutrition.store
Reino Unido
4 días usando la aplicación
WebBee eSolutions Pvt Ltd. respondió 9 de agosto de 2022

Hello ,
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!

22 de noviembre de 2022

The app pops our many inventory errors. During our BFCM sale, we ended up overselling in 2 out of 5 orders leading to major customer dissatisfaction. This is unacceptable.

Makemake Organics
Estados Unidos
4 meses usando la aplicación