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The customer service was very helpful and professional and more importantly patient.
I highly recommend service with them.
Mahvash
Hello
Thank you so much, Mahvash, for your kind words and recommendation! We're thrilled to hear that you found our customer service team to be helpful, professional, and patient. Providing exceptional service is our top priority, and we're delighted that we could meet your expectations. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We're here to help!
The support from Shivam was good and very quick and helpful. Shivam has helped me a couple of times via chat and zoom. Thank you for being patient with me and sorting out the problem we had with inventory.
Hello
It's great to hear that Shivam provided you with excellent and quick support! Having a patient and helpful support team member can make a big difference when dealing with issues like inventory problems. If you have any more questions or need assistance in the future, don't hesitate to reach out. Customer service representatives like Shivam can play a crucial role in ensuring a positive experience for users like you.
Most of our products are fulfilled through Amazon's Multi-Channel Fulfillment, and because of this, customer orders are oftentimes split into multiple shipments. Since Shopify cannot handle multiple tracking numbers nativey, customers would often get confused about multiple shipments but only one tracking number. This WAS our #1 customer service issue, but this app fixed it! Woohoo! Plus it eliminated the need for us to manually send each order to Amazon. So... win win win. The installation was incredibly easy, and the customer service was always timely. I would give this app 6 stars if I could! I've been waiting for it for years!
Hello ,
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
Amazing customer service and super fast! Recommend for all Amazon MCF needs!
Hello
It's fantastic to hear that you've had such a positive experience with the customer service associated with your Amazon Multi-Channel Fulfillment (MCF) needs. Speedy and effective customer support can greatly enhance the overall experience when using services like MCF.
Thank you for the recommendation! If you have any more feedback or if there's anything else you'd like to know or discuss, please don't hesitate to ask. I'm here to assist you further!
Easy to use, and eliminates the need to process my Shopify orders manually. I highly reccommend this App.
Hello,
We are happy to hear you had a positive experience with WebBee.
Your feedback is valued and we appreciate your encouragement!
The Auto Multichannel Fulfillment application powered by WebBee synchronizes orders between the various integrations to the Amazon seller central automatically as soon as orders are placed.
Very responsive and helpful customer service. It's rare to be able to get actual live help on both chat and phone for apps.
Thank you so much for the 5-star review! We're genuinely pleased to hear that you've had a positive experience with our customer service. We believe in offering our users live support through both chat and phone because your success is our priority. It's feedback like yours that inspires us to keep our service standards high. We're always here to help and look forward to continuing to support you!
Thanks a lot Shivam for your super fast solving of our problem. It has always been very efficient with you guys. Whenever we have an issue you solve it in no time.
Great app.
Hello
You're very welcome!
I'm thrilled to hear that Shivam provided such fast and efficient support, and that you've consistently had positive experiences with us. Ensuring that our customers' issues are resolved quickly and effectively is our top priority, and we're glad we could meet your expectations. Thank you for your kind words about our app as well! If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to help!
We have been using this application for 2 years and everything works well so far. The update was really prompt without delay. Would recommend!
Hello
We can't thank you enough for sharing your positive experience with our application! Your testimonial brings a big smile to our faces and motivates us to keep pushing the boundaries of excellence.
We're delighted that our app has been instrumental in enhancing your productivity and organization. Our team is committed to providing outstanding customer service, and we're glad to know that it reflects in your experience.
Your feedback is valuable to us. Thank you for being a valued user of our application!
Great app. Customer service is Amazing !!!! Will use this for a long time.
Hello
Thank you so much for your kind words!
We're thrilled to hear that you find our app great and that you're impressed with our customer service. We're dedicated to providing you with the best experience possible, and we're delighted to have you as a long-term user. If you ever need any assistance or have any questions, please don't hesitate to reach out. We're here to help!
I use the app to forward Shopify orders to FBA. It works perfectly and has saved a lot of manual lifting.
https://bada-bean.com
Hi ,
We are happy to hear you had a positive experience at WebBee. We value your feedback and thank you for encouraging us.