Omtaler (310)
Raffiner
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Etter vurdering
Works great. Once setup it runs smoothly and syncs tracking codes and inventory for me without having to think about it.
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Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
Great service and very friendly. They definitely make sure that you understand and that they have resolved your issue. I highly recommend them. I was surprised that they wanted to get on a zoom call with me to walk me through the process which really helps.
Hello
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
They have been very helpful, delighted with the service they provide. I recommend it 100% the application works very well.
Hello
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
It is really easy to export order details to AMAZON and status is updated automatically, which saves my time. It will be best synchronizing will be more frenquently.
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We are happy to hear you had a positive experience with WebBee. Your feedback is valued and we appreciate your encouragement! The Auto Multichannel Fulfillment application powered by WebBee synchronizes orders between the various integrations to the Amazon seller central automatically as soon as orders are placed.
I just downloaded like 5 different apps and they all failed. This made it so easy and simple. wow thank you for easing my life. I never write reviews but im doing it just because i know they deserve it.
Hello
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
Excellent App & Excellent Online Customer Service. Thanks to Ajeet for spending a lot of time guiding me around the software.
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Thank you so much for taking the time to share your experience with us. We take pride in knowing our customer's feedback and would diligently work to make their store experience more fruitful!
There are a few language issues in the app, things that I have to think twice about but the support documentation is really good (now) and the chat support is very quick and helpful. Manish has helped me a couple of times via chat and it's been very good. We've tried two other apps/service providers and this one is by FAR the best and most robust app for syncing MCF and Shopify. A few of my observations
-You can turn off "auto-fulfillment" and manually send each order to Amazon MCF after reviewing the order if you'd like. This is very good. The button to send it to Amazon says "re-submit" which is one of the language oddities, but once you get over that, it works flawlessly.
-Your Shopify order numbers are passed to Amazon. This seems obvious, but ShipStation DOESN'T do this which is infuriating. WebBee does this and it's absolutely wonderful. -One click to view the same order in Seller Central, or on Shopify. This makes customer assistance SO fast.
-Shopify Tags on the order as it processes through Amazon fulfillment are hugely helpful. It allows you to see right inside the Shopify order page where each order is in Amazon (Processing, Planning, Shipping, etc.).
-MAPPING SKUs between Shopify and Amazon. I cannot overemphasize how important this is, and WebBee allows this. The other Shopify app DOESN'T! With the competition, if your SKUs don't match between Shopify and Amazon, you must change them in Shopify. That's absolutely ridiculous and oftentimes impossible to do because of other logistical issues. WebBee understands this and ALLOWS MAPPING OF SKUs. This alone is one of the reasons we came back to them.
-We tried them about 6 months ago and we had issues with customers not being shown live shipping rates reliably. Sometimes they were simply not shown any rates. Support documentation wasn't great at that time either. I'm not sure if those live issues are 100% solved, and it may be an Amazon issue, but we just created a "Default" Free shipping rate in Shopify that shows alongside the live rates. This works because everything ships free on our site. So now we can be 100% certain that every single customer is at least shown the "Default" free shipping rate.
-Mapping Shopify shipping rates to Amazon rates is also possible with this app. So our "Default" rate just maps to Amazon Standard. I'm rambling on here, but at the end of the day we're quite happy with WebBee and they are obviously improving as they go. We tried them 6 months ago, switched to using ShipStation's Amazon integration, and have now come back to WebBee. Chat support and support documentation are MUCH better this time around. Good job Manish and WebBee!
Hello
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
This app changed everything, for the better. We have multiple units for a better price and send from FBA. Virtual bundling was a life-saver with this app.
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We are happy to hear you had a positive experience at WebBee. We value your feedback and thank you for encouraging us.
Very good app! Easy setup and where I had issues the customer support was very helpful! Very good solution!
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It is great to hear you had a positive experience with WebBee. We value your feedback and appreciate your encouragement! We have a dedicated customer success team to proactively address customers' requirements.
This is an incredible app. Will save you hours and make things so much more efficient. Not only that, but the team is very helpful whenever I need help with someone. For the price they charge you absolutely cannot go wrong. I will be a long-term customer.
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We are happy to hear you had a positive experience at WebBee. We value your feedback and thank you for encouraging us.