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Thanks a lot Shivam for your super fast solving of our problem. It has always been very efficient with you guys. Whenever we have an issue you solve it in no time.
Great app.
Hello
You're very welcome!
I'm thrilled to hear that Shivam provided such fast and efficient support, and that you've consistently had positive experiences with us. Ensuring that our customers' issues are resolved quickly and effectively is our top priority, and we're glad we could meet your expectations. Thank you for your kind words about our app as well! If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to help!
Whoaaa, Impressive !!! I have never experienced such a quality of support. Manish spent a lot of time with me, he was extremely competent, configured everything perfectly, solved all my blocking points. The tool has a great advantage compared to ByteStand : you don't need to duplicate the product pages for each country. Thanks to the quality of the support, i will definitely keep using it. Great experience.
Hello
Thank you for your glowing feedback! We're thrilled to hear that you had such an impressive experience with our support team, especially with Manish. Providing competent and thorough assistance to our users is our priority, and we're delighted that Manish was able to configure everything perfectly and resolve all your blocking points.
We're also glad that you find the tool advantageous compared to ByteStand, particularly with the ability to avoid duplicating product pages for each country. Your satisfaction with the quality of support is greatly appreciated, and we're delighted that it has solidified your decision to continue using our tool.
If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help you and ensure you have a great experience!
Smart and knowledgable. She knew my situation right away and guided me to the solution. Very patient with me. Took me a while to get there but she did and all is well. Thank you Shivam!!
Hello
Thank you for your kind words! We're thrilled to hear that Shivam was able to provide you with smart, knowledgeable, and patient assistance. Understanding your situation and guiding you to the solution is exactly the level of support we aim to provide.
If you ever need further assistance or have any questions in the future, please don't hesitate to reach out. Shivam and the rest of our team are here to help you!
Excellent after market support. Used for a number of years to sync with Amazon MCF for UK and USA. I just wish that the geo location inventory feature was cheaper than $99.
Hello
We're delighted to hear that you've had an excellent experience with our after-market support and have been using our solution for syncing with Amazon MCF in the UK and USA for several years.
Your feedback regarding the pricing of the geo-location inventory feature is noted. We understand the importance of cost considerations, and we appreciate your input on this specific aspect. We'll take this into consideration as we continue to enhance and refine our offerings.
If you have any further suggestions or if there's anything else you'd like to discuss, please don't hesitate to reach out. We value your continued support and look forward to serving you for years to come.
The WebBee team and app has been very helpful for us. We've been able to do things with this app that we can't with others. For example, this gives us the ability to notify customers who have multiple shipments in one order with item specific information per shipment. This is really helpful when there are multiple shipments.
Some of the functions, set-up and UI UX is just not intuitive. I think there's a bit of a language barrier and wish they could redo the nomenclature of the buttons/actions as well as the layout.
Hello
We appreciate your positive feedback on the WebBee team and the app's functionality. It's great to hear that the app has provided unique capabilities, such as the ability to notify customers with specific shipment details in multi-shipment orders.
Your feedback on the functions, set-up, and UI/UX is valuable, and we acknowledge your concerns about intuitiveness and language barriers. We understand the importance of user-friendly interfaces and clear communication. We'll take your suggestions into account and work towards improving the nomenclature, layout, and overall user experience to ensure a smoother and more intuitive interaction with the app.
Thank you for sharing your insights, and if there's anything specific you'd like us to address or if you have additional feedback, please feel free to let us know. We're here to enhance your experience with our app.
The support associate was very knowledgeable, experienced and polite.
He was very fast in fixing the problem while explaining what he is doing and what should be the result.
It's a very high support level. I wish Amazon's support team would reach 80% of this service
Hello
Thank you so much for your generous feedback regarding our support associate! We are thrilled to hear that you had a positive experience and that our associate was able to assist you effectively.
We take pride in having a knowledgeable, experienced, and polite support team that is dedicated to providing excellent service to our customers. It's wonderful to hear that our associate not only resolved your issue promptly but also took the time to explain the process and expected outcomes clearly.
I'm very happy with the support I get from Webbee. It is very helpful to have someone available when i'm stuck or have questions. The Webbee app does exactly what we need to get our integration with Amazon and Shopify.
Hello
We're thrilled to hear that you're very happy with the support you've received from Webbee! Providing timely assistance and helping you navigate any challenges or questions you may have is our top priority. It's fantastic to know that the Webbee app is fulfilling your needs perfectly for your integration with Amazon and Shopify.
If you ever encounter any further questions or need assistance with anything else, please don't hesitate to reach out. We're here to ensure your continued success with our app. Thank you for choosing Webbee!
WebBee is hands down one of the best apps that we currently use! The staff is always willing to help and extremely supportive to get what we need to get done.
Hello
It's wonderful to hear that you consider WebBee one of the best apps you currently use! Having a supportive and responsive staff can greatly enhance the value of any app, ensuring that your needs are met efficiently and effectively.
If you ever have any questions or need further assistance, don't hesitate to reach out.
We're here to help make your experience with WebBee as smooth and productive as possible!
Support was really helpful in right away getting everything set up and working. Really great app.
Hello
I'm glad to hear that you had a positive experience with the support team and that they were able to help you quickly set up everything and get it working smoothly. It sounds like you're finding the app to be really great for your needs!
If you have any more feedback or need further assistance with anything related to the app or any other aspect of your business, please feel free to let me know.
Very helpful app and the customer service is great. You can ask for help in just 30 minutes then the meeting will be hold and the problem will be gone.
Hello
It's fantastic to hear that you find the app very helpful and that our customer service has been great! We're glad that you've had positive experiences with our support team and that we've been able to resolve any issues promptly. Providing timely assistance and quick resolution is important to us, and we're thrilled that we could meet your expectations. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help you!