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Seamless integration, works well, no glitches. We were especially looking for a solution that provides tracking numbers to the customer for multiple shipments, and this feature has reduced our customer service inquires dramatically.
Support is top notch, extremely responsive especially in emergencies.
Ability to see real time delivery estimates via Amazon on checkout.
Hello
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
UPDATE 07/2024,
I now switched to another app because WebBee always showed "out of stock" for our digital products that do not have a physical representation on Amazon. Overall the app worked great until we made our business too complex.
ORIGINAL 04/2023
Connected our store yesterday in a 30 min support call with Malik. Works like a charm. I give it:
-10/10 for functionality
-6/10 for desirability because of the ugly UI -> You need support to set it up!!!
-8/10 for viability i.e. pricing
--> I hop you like the reference to the 3 important design thinking criteria for successful products.
Pro:
- Great support
- Can do what I need
- Pricing
Con:
-GUI is not great
What it can do:
- Sync inventory from Shopify to AMZ every 40 min or so
- Automatically (or rule based) creation of MCF orders for your shopify orders & getting tracking no to your customers via email then
What it cannot do
- Import orders from AMZ to Shopify
- Manage listings or anything
Hello
Thank you so much for taking the time to share your experience with us. We take pride in knowing our customer's feedback and would diligently work to make their store experience more fruitful!
Excellent service!
Hello
Thank you for sharing your appreciation for the excellent service you've received. If you have any more feedback or need assistance with anything in the future, please don't hesitate to reach out. Your satisfaction is important, and they will likely appreciate your positive feedback as well.
Great app to sync Shopify orders with Amazon FBA over multiple countries. Super team to work with - always there to help. Highly recommended!
Hello,
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. The orders are pushed to Amazon for fulfillment on a real-time basis.
Our priority is customer service and we are ecstatic that we met that mark!
In love with the app and support.. no false positives.. which is very important. Though can make the language simpler in the app so that i don't have to reach out to support only to realize that the language meaning was different . can be helpful with better tool tips/documentation
Hello,
We are happy to hear you had a positive experience with WebBee. Your feedback is valued and we appreciate your encouragement!
We bought this app primarily to manage inventory synchronisation from Amazon FBA to our Shopify store. This works perfectly. We now also use it to automatically send orders to Amazon FBA for fulfilment as soon as they arrive in Shopify. This works perfectly as well. The thing that stands out, is the incredible level of support that Webbee gives. They address problems and enquiries with patience and an extremely high level of experience and knowledge. You won't regret working with with these guys.
Hello ,
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
Love the app. It makes Amazon fulfillment so much easier. The auto tag feature is great to sort out the orders. The support team is very helpful!
Hello ,
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
Seamless installation and set up of the app. No interruption to our site function or performance. Customer support was excellent and extremely helpful during onboarding, ensuring everything was set up correctly. Response time is instant. We just started using it, and will continue to monitor for any concerns.
Hi ,
We are happy to hear you had a positive experience at WebBee. We value your feedback and thank you for encouraging us.
This app is awesome! Now I can use my Amazon FBA inventory to fulfill my Shopify orders. No need to have a separate 3rd party warehouse, just for Shopify.
Hi,
We are happy to hear you had a positive experience at WebBee. We value your feedback and thank you for encouraging us.
This app literally is the perfect solution for my FBA-Shopify integration. Very happy with the support as well. Great job! I sincerely appreciated.
Hello ,
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!