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The WebBee app is really easy to install and setup. Nevertheless I wanted a meeting with the support in order to check whether the order flow with FBA is working fine. I met Shivam, a really nice guy who showed me how easy actually the whole process is . I tried another app before which took me almost a week and was really complicated. WebBee provides a really good and easy option. Also, pricing seems to be really fair. All in all, I can recommend it a lot.
Hello
Thank you for sharing your positive experience with the WebBee app and your meeting with Shivam from the support team. It's great to hear that the installation and setup process was easy and that you found the order flow with FBA to be smooth and straightforward with WebBee. Simplified processes and fair pricing are important factors when choosing software solutions, and we are glad to hear that WebBee met your expectations.
Your recommendation is valuable, and if you have any more feedback or questions in the future, please don't hesitate to reach out.
Fast and very efficient support. Very recommended app. I used other apps for FBA before but always issues or not efficient support. This one made my life easier :)
Hello
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
Great app and the developers are on-hand to help with any issues. I decided to ask them for help before even trying to setup it up myself. They jumped on a screenshare with me in minutes, answered all my questions and helped me get setup. Setup was easy, and the app is working nicely. Thanks!
Hi ,
We are happy to hear you had a positive experience at WebBee. We value your feedback and thank you for encouraging us.
Ajeet @ customer service is amazing. App works perfectly! Had some adjustments, but resolved quickly! Best!
Hello ,
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
had a bit if trouble during the start-up phase, but seems to work now.
Hello
Thank you for your feedback! We're glad to hear that you found our app easy to install and that you've had a positive experience with our support team. Making the installation process smooth and providing helpful support are top priorities for us.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
Great support. Quick response times.
Hello
We are glad to hear that you appreciate the support and quick response times! Providing timely and helpful assistance is a priority. If you have any specific questions or if there's anything else you'd like assistance with, please let us know—We are here to help!
Be aware this app is ignoring Shopify locations, you need to archive products in the backend to make sure they won't fulfill products not assigned to their locations. Make 200% sure you configured it properly as this app can magically fulfill orders already fulfilled and/or for SKUs assigned to other locations on the Shopify product backend. Their support was not replying to chat at first, but after leaving a negative review they called me straight away to fix the issue. 4 Stars as the issue was fixed and the app is working fine, despite a tough start.
Hello,
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right.
We would surely work up on your suggestions.
We value our customers’ opinions and would like to thank you for bringing this to our attention.
Horrible MCF app and customer service is even worse. If you value your time and money stay away from this app.
Hello
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right.
Please drop us a mail at help@webbeeglobal.com. to determine how we can provide you with a solution. We value our customers’ opinions and would like to thank you for bringing this to our attention.
Meeting some issues when using the app, but they have a good service team. Help me a lot. Recommended.
Hello ,
We are happy to hear you had a positive experience at WebBee. We value your feedback and thank you for encouraging us.
All the functionality you need to use MCF with Shopify - amazing customer support :)
Hello
Thank you so much for your kind words!
We're delighted to hear that our app provides all the functionality you need to use MCF with Shopify and that our customer support has been amazing. Your positive feedback is greatly appreciated and motivates us to continue delivering top-notch service.