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Amazing support 24-7 from MCF by WebBee and Shivam. Thank you! This is a great app we could not remain on Shopify without. Ray Jr
Hello
It's wonderful to hear that you've been receiving amazing 24/7 support from MCF by WebBee and specifically from CS Team . Having reliable support can be crucial for running a successful e-commerce operation, and it's clear that they have been a valuable asset to your business.
Additionally, knowing that the app has become an essential part of your Shopify store speaks to its effectiveness in streamlining your operations. Your feedback is greatly appreciated and may help other Shopify users make informed decisions. If you ever have more to share or need further assistance in the future, don't hesitate to reach out to them.
Great team at WebBee. Always expedited and personalized customer service to answer your questions in a flash. Special shout out to Shivam. Always a joy working with this team, I plan to keep this app forever. Highly recommend! :)
It's fantastic to hear about your positive experience with the WebBee team and their expedited and personalized customer service. Shoutouts to dedicated team members like Shivam highlight the valuable contributions of exceptional customer support representatives.
Your recommendation and intention to keep using the app speak volumes about your satisfaction, and it can be a helpful endorsement for others who are looking for similar solutions. Thank you for sharing your feedback, and here's to continued success with the app! 😊👏
An amazingly easy app to install and use. It has definitely brought us more sales. The support is great as well - whenever we've needed help there is always someone on hand to guide us. Would definitely recommend it!
Hello
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
Great app, growing to get better all the time.
It's helpful to not have to do these things manually.!
Hello
Thank you so much for taking the time to share your experience . We take pride in knowing our customers are happy with their store experience with the WebBee Amazon Multichannel Fulfillment application.
The app is very user-friendly and efficient. We will begin using it very soon. Prashant and his team were very helpful in assisting us with the setup process. Update 7/13/2022: Working efficiently so far and good customer service.
*Update 7/6/2023 Great and friendly customer service who were quick in handling my issue.
Hello ,
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
Most of our products are fulfilled through Amazon's Multi-Channel Fulfillment, and because of this, customer orders are oftentimes split into multiple shipments. Since Shopify cannot handle multiple tracking numbers nativey, customers would often get confused about multiple shipments but only one tracking number. This WAS our #1 customer service issue, but this app fixed it! Woohoo! Plus it eliminated the need for us to manually send each order to Amazon. So... win win win. The installation was incredibly easy, and the customer service was always timely. I would give this app 6 stars if I could! I've been waiting for it for years!
Hello ,
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
Works great and support is always there to help with anything we need! Would recommend this to anyone using MCF and Shopify.
Hello
It's wonderful to hear that you've had a positive experience with this service and that their support team is always available to assist with your needs. Your recommendation is valuable for others who might be considering using it for their Multi-Channel Fulfillment (MCF) and Shopify integration. If you have any more insights or feedback to share, please don't hesitate to do so!
Easy to use, and eliminates the need to process my Shopify orders manually. I highly reccommend this App.
Hello,
We are happy to hear you had a positive experience with WebBee.
Your feedback is valued and we appreciate your encouragement!
The Auto Multichannel Fulfillment application powered by WebBee synchronizes orders between the various integrations to the Amazon seller central automatically as soon as orders are placed.
The support from Shivam was good and very quick and helpful. Shivam has helped me a couple of times via chat and zoom. Thank you for being patient with me and sorting out the problem we had with inventory.
Hello
It's great to hear that Shivam provided you with excellent and quick support! Having a patient and helpful support team member can make a big difference when dealing with issues like inventory problems. If you have any more questions or need assistance in the future, don't hesitate to reach out. Customer service representatives like Shivam can play a crucial role in ensuring a positive experience for users like you.
Very responsive and helpful customer service. It's rare to be able to get actual live help on both chat and phone for apps.
Thank you so much for the 5-star review! We're genuinely pleased to hear that you've had a positive experience with our customer service. We believe in offering our users live support through both chat and phone because your success is our priority. It's feedback like yours that inspires us to keep our service standards high. We're always here to help and look forward to continuing to support you!