评论 (310)

整体评分
4.9
每个评分等级的数量
  • 93% 的评分是 5 星
  • 4% 的评分是 4 星
  • 0% 的评分是 3 星
  • 1% 的评分是 2 星
  • 2% 的评分是 1 星
2023年10月17日

Shivam Singh was very helpful and got our business back on track with the WebBee App and our Amazon connection. WebBee is a great app!

blinger®
美国
大约1年 人在使用应用
WebBee eSolutions Pvt Ltd.已回复 2023年11月8日

Hello

We are pleased to hear that Shivam Singh was very helpful in getting your business back on track with the WebBee app and your Amazon connection. It's important to have reliable support when working with software applications, and I'm glad to know that your experience with WebBee has been positive.

If you have any more questions or need further assistance in the future, please feel free to reach out.

Your feedback is greatly appreciated!

2023年7月26日

Excellent Customer Support to get this installed. Wish it would sync Amazon shipping rates automatically.

Rickion
美国
9个月 人在使用应用
WebBee eSolutions Pvt Ltd.已回复 2023年7月31日

You're very welcome!

We understand the value of your time, and we're delighted to know that our app has been able to make a positive impact on your productivity. Should you have any questions or need further assistance, don't hesitate to get in touch at help@webbeeglobal.com.

Your satisfaction is our priority, and we'll strive to provide you with the best experience possible.

2023年8月29日

Setup was seamless! Very straightforward to use. Manish on the support side was always very helpful if I ever needed assistance with anything.

Quokka Brew
美国
11个月 人在使用应用
WebBee eSolutions Pvt Ltd.已回复 2023年9月1日

Hello
We're thrilled to hear that your setup experience was seamless and that you found our platform straightforward to use. It's great to know that Manish on our support team was always there to provide helpful assistance whenever you needed it. Providing excellent support is a top priority for us, and we appreciate your kind words.

If you ever have more questions or need further assistance in the future, please feel free to reach out. We're here to ensure your continued success and satisfaction with our product. Thank you for choosing us, and we look forward to serving you!

2023年7月12日

Great Product and Service. Easy automation and UI. Always quick and attentive to help resolve any issues.

Highly recommend!

the Wellness Space.
英国
7个月 人在使用应用
WebBee eSolutions Pvt Ltd.已回复 2023年7月24日

Thank you for your kind words! We're thrilled to hear that you had an exceptional experience with our customer service team. Providing prompt and efficient support is of utmost importance to us, and we're delighted that we could resolve your issue promptly. If you ever need any further assistance or have any questions, don't hesitate to reach out. We're here to help!

2023年10月5日

Shivam was amazing. He got me set up in no time. We had a zoom conference and he walked me thru the entire process with ease. 10 stars for this app.

Dave Wood
WWW.Myorelease.co

MYORELEASE
加拿大
4个月 人在使用应用
WebBee eSolutions Pvt Ltd.已回复 2023年10月9日

Hello

It sounds like you had an exceptional experience with the support provided by WebBee! A hands-on approach through a Zoom conference can be incredibly helpful when setting up and using a new app, ensuring that you get the most out of it with ease. It's also great to hear that you're so satisfied with the app's performance that you'd give it "10 stars" if you could. Your positive feedback will likely be valuable to others considering this app for their business needs. If you have any more questions or need assistance in the future, don't hesitate to reach out to them.

2023年12月11日

Great support from Shivam! Thanks a lot

Mammal Strength
英国
6个月 人在使用应用
WebBee eSolutions Pvt Ltd.已回复 2024年2月7日

Hello

You're very welcome! I'm glad to hear that Shivam provided you with great support. If you ever need further assistance or have any questions in the future, don't hesitate to reach out. We're here to help!

2023年9月4日

Best app ever! Highly recommended. Their customer support is extremely knowledgeable and goes above and beyond every time!

I do not have much knowledge on Shopify, and Amazon MCF/FBA. WebBee assisted me through the WHOLE process!

THANK YOU SO MUCH.

FitNation
美国
2个月 人在使用应用
WebBee eSolutions Pvt Ltd.已回复 2023年9月27日

Hello

It's wonderful to hear that you consider this app the "best app ever" and that you highly recommend it. Outstanding customer support that goes above and beyond can truly make a difference, especially for those who may not have extensive knowledge of platforms like Shopify and Amazon MCF/FBA.

Thank you for expressing your gratitude, and I'm sure the WebBee team will appreciate your kind words. If you ever have more questions or need further assistance in the future, don't hesitate to reach out. Your success and satisfaction are important, and it's clear that their support has been instrumental in your journey.

2023年8月3日

Excellent support! There is hardly any waiting time at all. 24/7 support available. They really take the time to ensure that all is in place and working as it should. Should you experience any issues, they are just an email, or chat support away. Support are conducted over a zoom call or over the phone, whichever you prefer. Very happy with my experience thus far in terms of the customer support I have received. Keep it up!

Perpetua Life® UK
英国
8天 人在使用应用
WebBee eSolutions Pvt Ltd.已回复 2023年8月9日

Hello

We also greatly appreciate your kind words about our customer service support. We believe that every user deserves timely and personalized assistance, and we're glad to hear that our team was able to address your concerns effectively. Your recognition of their dedication and commitment to providing exceptional support is truly heartening.

Your feedback not only motivates us to continue delivering the best possible experience but also serves as a valuable reference for others who are considering using Amazon Multichannel Fulfilment Application.

2023年9月11日

Amazing App, Amazing customer service, fast response, very smart customer service and very professional, would recommend to anyone starting a business!

Dorimuu
巴哈马
3个月 人在使用应用
WebBee eSolutions Pvt Ltd.已回复 2023年9月27日

Hello

It's fantastic to hear that you've had such a positive experience with both the app and its customer service team. Fast, smart, and professional customer service can be a game-changer, especially for those starting a business.

Thank you for sharing your recommendation. It's likely to be helpful for others who are in the process of launching their own ventures. If you ever have more insights or feedback to share, please feel free to do so. Wishing you continued success with your business endeavors!

2023年9月26日

Great help - support walks you through the set up personally for free on all plans. Test order seems to be working very smooth - set up straight forward and easy to see within the app how everything is connected and working. Also a helpful plus to be able to see within the app how much you were charged by Amazon for each order's fulfillment.

Balm of Gilead
美国
5天 人在使用应用
WebBee eSolutions Pvt Ltd.已回复 2023年9月29日

It's great to hear that you've had a positive experience with the support and setup process for your order management system! Having personalized support available for free on all plans can be a valuable resource, especially when you're getting started with a new system.

Additionally, a smooth test order process and straightforward setup are important factors in ensuring that your order management system is efficient and user-friendly. Being able to easily track and view the charges incurred for each order's fulfillment through the app is also a useful feature for keeping tabs on your expenses and managing your business effectively.