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Support was really helpful in right away getting everything set up and working. Really great app.
Hello
I'm glad to hear that you had a positive experience with the support team and that they were able to help you quickly set up everything and get it working smoothly. It sounds like you're finding the app to be really great for your needs!
If you have any more feedback or need further assistance with anything related to the app or any other aspect of your business, please feel free to let me know.
Excellent after market support. Used for a number of years to sync with Amazon MCF for UK and USA. I just wish that the geo location inventory feature was cheaper than $99.
Hello
We're delighted to hear that you've had an excellent experience with our after-market support and have been using our solution for syncing with Amazon MCF in the UK and USA for several years.
Your feedback regarding the pricing of the geo-location inventory feature is noted. We understand the importance of cost considerations, and we appreciate your input on this specific aspect. We'll take this into consideration as we continue to enhance and refine our offerings.
If you have any further suggestions or if there's anything else you'd like to discuss, please don't hesitate to reach out. We value your continued support and look forward to serving you for years to come.
had a bit if trouble during the start-up phase, but seems to work now.
Hello
Thank you for your feedback! We're glad to hear that you found our app easy to install and that you've had a positive experience with our support team. Making the installation process smooth and providing helpful support are top priorities for us.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
We have been using WebBee for a few months now and are extremely pleased with the performance of the app and the excellent customer support. With no hesitation I highly recommend WebBee for anyone considering a solution to link Shopify and Amazon MCF.
Hello
hank you very much for your glowing recommendation! We're thrilled to hear that you've been extremely pleased with the performance of our app and the excellent customer support you've received. Providing seamless integration between Shopify and Amazon MCF is our goal, and we're delighted that WebBee has met your expectations. Your recommendation means a lot to us, and we're grateful for your support.
If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help you succeed!
The WebBee team and app has been very helpful for us. We've been able to do things with this app that we can't with others. For example, this gives us the ability to notify customers who have multiple shipments in one order with item specific information per shipment. This is really helpful when there are multiple shipments.
Some of the functions, set-up and UI UX is just not intuitive. I think there's a bit of a language barrier and wish they could redo the nomenclature of the buttons/actions as well as the layout.
Hello
We appreciate your positive feedback on the WebBee team and the app's functionality. It's great to hear that the app has provided unique capabilities, such as the ability to notify customers with specific shipment details in multi-shipment orders.
Your feedback on the functions, set-up, and UI/UX is valuable, and we acknowledge your concerns about intuitiveness and language barriers. We understand the importance of user-friendly interfaces and clear communication. We'll take your suggestions into account and work towards improving the nomenclature, layout, and overall user experience to ensure a smoother and more intuitive interaction with the app.
Thank you for sharing your insights, and if there's anything specific you'd like us to address or if you have additional feedback, please feel free to let us know. We're here to enhance your experience with our app.
Great app. Phenomenal, live customer service
Hello
Thank you for your feedback! We're delighted to hear that you find our app great and that you've had a phenomenal experience with our live customer service. Providing excellent support is something we take pride in, and we're glad that we could assist you effectively.
If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help you!
The WebBee app has helped me fulfill all my Shopify orders seamlessly with Amazon inventory. Our preferred way to fulfill over using more costly 3PLs!
Hello
That's fantastic to hear!
We're delighted that the WebBee app has been instrumental in seamlessly fulfilling your Shopify orders using Amazon inventory. It's great to know that it has become your preferred method over using more costly third-party logistics providers (3PLs). Streamlining your fulfillment process not only saves costs but also enhances efficiency. If you ever have any questions or need further assistance, please don't hesitate to reach out.
We're here to support you every step of the way!
The app is amazing and user-friendly.
I love the fact that the support is available 24 hours, whenever you are stuck the team is always there to help.
Hello
We're thrilled to hear that you find the app amazing and user-friendly! Providing 24-hour support is a top priority for us, and we're delighted that our team has been there to assist you whenever you need help. If you ever have more feedback or if there's anything specific you love about the app, feel free to share. We appreciate your positive experience and look forward to continuing to support you!
The customer service was very helpful and professional and more importantly patient.
I highly recommend service with them.
Mahvash
Hello
Thank you so much, Mahvash, for your kind words and recommendation! We're thrilled to hear that you found our customer service team to be helpful, professional, and patient. Providing exceptional service is our top priority, and we're delighted that we could meet your expectations. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We're here to help!
Excellent, amazing customer service. I asked how a feature would work and they jumped on a zoom call and did it for me very quickly, giving me confidence that not only is it a great product, the support is unreal!
Hello
That's fantastic to hear!
We're thrilled that you had such an excellent experience with our customer service team. Providing prompt and personalized support to address your questions and demonstrate features via a Zoom call shows our commitment to ensuring your confidence in both our product and our support. Thank you for your kind words, and please don't hesitate to reach out if you have any further questions or need assistance in the future. We're here to help!