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We love WebBee's customer service!! The few times we've a question I started chatting and they asked if we could zoom. So much easier to have a conversation - you don't see many apps that actually want to make it easy to get a question answered but WebBee always goes above and beyond.
Hello
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
We are using this app for auto-sync of Shopify orders to Amazon MCF - everything works great, we achieved 100% automation.
Hi ,
We are happy to hear you had a positive experience at WebBee. We value your feedback and thank you for encouraging us.
I have been using this app for 1 year on Shopify and it has done an AMAZING job so far. I have now installed it for my TikTok shop.
Incredible app and amazing customer service.
Shivam took the time to help me via Zoom in the middle of the night to set my tiktok shop.
Recommended AAA++++
Hello
It's great to hear that you've had an amazing experience using the app for your Shopify store and have now extended its use to your TikTok shop! The fact that the app has continued to meet your expectations and deliver exceptional results speaks volumes about its reliability and effectiveness.
The outstanding customer service you received, especially from Shivam who went above and beyond to assist you via Zoom, showcases the dedication of the team behind the app in ensuring customer satisfaction and success.
Your recommendation and praise for the app and customer service are highly valuable and can help other businesses make informed decisions about integrating such solutions into their operations.
If you have any more feedback or need assistance with optimizing your TikTok shop or any other aspect of your business, feel free to reach out.
great app. been using them for 2 years.
amazing support provided. can be on a zoom call with them in 5 mins if an issue.
would recommend :)
Hello
We're delighted to hear that our app stands out as your preferred productivity tool! Knowing that it has become an essential part of your routine and helped you stay organized is incredibly rewarding.
We appreciate your support and trust in our app, and we'll continue to provide the best possible user experience. Thank you for your kind words!
Support team was super helpful and patient with reconfiguring shipping methods. Thanks so much, Shivam!
Hello
We're delighted to hear that our support team, especially Shivam, was able to assist you effectively with reconfiguring your shipping methods. Patience and helpfulness are key qualities we value in our support staff, and it's fantastic to know that you had a positive experience. If you ever require further assistance or have any more questions in the future, please don't hesitate to reach out. We're here to help, and we appreciate your kind words and feedback. Thank you for choosing us!
We use this app for fulfilling our Amazon orders and it's really useful. Customer service is really helpful whenever you need it.
Hello,
It is great to hear you had a positive experience with WebBee. We value your feedback and appreciate your encouragement! We have a dedicated customer success team to proactively address customers' requirements.
Thank you for your assistance. Thank you for the help. The app is being tested by me right now and I will probably be using it.
Hi ,
We are happy to hear you had a positive experience at WebBee. We value your feedback and thank you for encouraging us.
Been with them for a year and great app and no glitches. Great customer service. ,..................
Hello ,
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
User friendly app which is easy to integrate. the support team is always available and very helpful through all the steps. High recommended. Thanks you Tarishi ;-)
Hello,
We are happy to hear you had a positive experience with WebBee. Your feedback is valued and we appreciate your encouragement! We have a dedicated customer success team to proactively address customers' requirements.
We have used this app for about two years now. We had a little issue with some of the settings and missmatch of skus, but Shivam was an excellent help to correct it all and make it load and sync properly. Overall, this app is fairly seamless. Occasionally, we have a rejected order, mostly due to stock in Amazon fulfillment running out before the next inbound shipment. We will continue to use this app, as it helps us use Amazon as a 3rd party logistics provider. I recommend it. You may need a specialist to help you set up all the settings and make sure your skus and UPCs etc. are all consistent. Webbee may offer a paid service for that. It is well worth it.
Hello
Thank you for sharing your experience with the app. It's great to hear that Shivam was able to assist you effectively in resolving the issues you encountered with the settings and SKU mismatches. It's also good to know that despite occasional rejected orders due to stock issues, the overall experience with the app has been fairly seamless for you.
Your recommendation to consider utilizing a specialist for setting up the settings and ensuring consistency with SKUs and UPCs is valuable advice for others who may be considering using the app. It's important to invest in such services to ensure smooth operations and maximize the benefits of utilizing Amazon as a third-party logistics provider.
We appreciate your recommendation and are glad to hear that you plan to continue using the app. If you have any further feedback or need assistance in the future, please don't hesitate to reach out.