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I like this app so far. We are using it for a couple of weeks. It was easy to instal and operate. Good and easy settings/dashboard. Great customer service and fast response. We have some issue in settings from the beginning and resolve it very fast via zoom call and sharing screen with the knowledgeable person.
Hello
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
Superb customer support !!
Hello
Thank you for your kind words!
We're delighted to hear that you've had a superb experience with our customer support team. Providing top-notch support is our priority, and we're thrilled that we could assist you effectively. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help!
Excellent support! There is hardly any waiting time at all. 24/7 support available. They really take the time to ensure that all is in place and working as it should. Should you experience any issues, they are just an email, or chat support away. Support are conducted over a zoom call or over the phone, whichever you prefer. Very happy with my experience thus far in terms of the customer support I have received. Keep it up!
Hello
We also greatly appreciate your kind words about our customer service support. We believe that every user deserves timely and personalized assistance, and we're glad to hear that our team was able to address your concerns effectively. Your recognition of their dedication and commitment to providing exceptional support is truly heartening.
Your feedback not only motivates us to continue delivering the best possible experience but also serves as a valuable reference for others who are considering using Amazon Multichannel Fulfilment Application.
An easy app to use and apply, everything is pretty self explanatory in terms of initial set up and further use. They are also available and willing incase any error comes up.
Hello,
We are happy to hear you had a positive experience with WebBee. Your feedback is valued and we appreciate your encouragement!
Amazing support and an amazing app. Does exactly what you need and if you have any issues just contact support and they will sort it out ASAP. 5 stars!
Hello
Thank you so much for your incredible feedback about our application! We're thrilled to hear that you find it amazing.
We put a lot of effort into developing the application, so it's truly rewarding to know that our hard work has paid off and that you are enjoying the experience. Your positive feedback motivates us to keep pushing the boundaries and enhancing the app even further.
We're constantly working to improve and add new features to make the application even more useful and user-friendly.
Great support and fantastic app - would recommend for syncing with MCF on Amazon. Manish is the best!
Hello
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
Only good if you have only FBA, wont sync inventory or orders from FBM or any other inventory. With this limited functions, it was good untill they decide randomly to upgrade my plan. I;ve fulfilled around 54 orders which is well within their free plan limit, I was aske to upgrade to what I think it was USD 19 something plan. though it was nt justified I upgraded as I was more or less happy and didnt want inconvenience in Q4. But just after upgrade in apprx 20 days, one morening received a message that says, you orders are not synced and wont sync unless you upgrad to some USD 49 plan. This is really opportunistic move and was not even sent a single message before stopping. It was bit of inconveniences but decided to get away from them as my experience suggest they wouldnt bugg you in normal time but will definately in busy time relying you'd have to pay them - there are some words for suuch kinda behaviour.
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We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right.
Please drop us a mail at help@webbeeglobal.com. to determine how we can provide you with a solution. We value our customers’ opinions and would like to thank you for bringing this to our attention.
Really helpful client support, just loved it. Thank you for your time Malik, one of the best supports I`ve ever had.
Hello
Thank you for your wonderful testimonial! We're delighted that you had an excellent experience with our customer service team. Providing friendly, knowledgeable, and patient support is essential to us, and we're glad that it is reflected in your interaction. Your satisfaction is our ultimate goal, and we'll continue to be here for you whenever you need assistance.
Kudos to you as well for being a valued customer!
The app is marking Amazon orders as fulfilled and then doesn't actually push the orders to Amazon. We have contacted support, who could not solve the problem. It has happened again to several more orders. Cannot recommend this as a solid solution
Hello,
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right.
Please drop us a mail at help@webbeeglobal.com. to determine how we can provide you with a solution.
We value our customers’ opinions and would like to thank you for bringing this to our attention.
The app is quite user friendly and uncomplicated. When I needed support to complete the installation, the appointment was scheduled within minutes, and gosh was the support guy knowledgeable and willing to go the extra mile to assist. They kept following up to ensure that all was okay with my store. And, there were no hidden fees, just one payment which covers addition of multiple market places. These guys are here to make an impact......
Hello
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!