Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate order fulfillment, sync inventory, and provide real-time order tracking. They praise its user-friendly interface, seamless integration, and 24/7 customer support. Many find the pricing reasonable for its robust features, including product bundling and sales analytics. Merchants report improved efficiency and stress reduction in inventory management. The app is also noted for handling complex configurations and setups.

December 7, 2023

Excellent after market support. Used for a number of years to sync with Amazon MCF for UK and USA. I just wish that the geo location inventory feature was cheaper than $99.

Edward George London
United Kingdom
Over 3 years using the app
WebBee eSolutions Pvt Ltd. replied December 11, 2023

Hello
We're delighted to hear that you've had an excellent experience with our after-market support and have been using our solution for syncing with Amazon MCF in the UK and USA for several years.

Your feedback regarding the pricing of the geo-location inventory feature is noted. We understand the importance of cost considerations, and we appreciate your input on this specific aspect. We'll take this into consideration as we continue to enhance and refine our offerings.

If you have any further suggestions or if there's anything else you'd like to discuss, please don't hesitate to reach out. We value your continued support and look forward to serving you for years to come.

March 11, 2024

Onboarding meeting was great with Shivam. We were able to set-up my account and executed a test sale in less than 15 mins. I am starting to like this app and their support now.

Bundles Central
Canada
About 6 hours using the app
WebBee eSolutions Pvt Ltd. replied March 21, 2024

Hello

Thank you so much for your kind words and positive testimonial! It was a pleasure working with you, and I'm thrilled to hear that you had a great experience.

Your feedback means a lot to us and serves as motivation to continue delivering excellent service and support to all our clients. We are committed to ensuring your satisfaction and success with our products/services.

If you ever need any further assistance or have additional feedback to share, please don't hesitate to reach out. We're here to help!

Thanks again for choosing us and for taking the time to provide such valuable feedback.

December 12, 2023

The WebBee app has helped me fulfill all my Shopify orders seamlessly with Amazon inventory. Our preferred way to fulfill over using more costly 3PLs!

HashStash
United States
About 1 year using the app
WebBee eSolutions Pvt Ltd. replied February 7, 2024

Hello

That's fantastic to hear!

We're delighted that the WebBee app has been instrumental in seamlessly fulfilling your Shopify orders using Amazon inventory. It's great to know that it has become your preferred method over using more costly third-party logistics providers (3PLs). Streamlining your fulfillment process not only saves costs but also enhances efficiency. If you ever have any questions or need further assistance, please don't hesitate to reach out.

We're here to support you every step of the way!

December 11, 2023

The customer service was very helpful and professional and more importantly patient.

I highly recommend service with them.

Mahvash

Ahila power of healing
Canada
Over 1 year using the app
WebBee eSolutions Pvt Ltd. replied February 7, 2024

Hello

Thank you so much, Mahvash, for your kind words and recommendation! We're thrilled to hear that you found our customer service team to be helpful, professional, and patient. Providing exceptional service is our top priority, and we're delighted that we could meet your expectations. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We're here to help!

December 4, 2023

The app is amazing and user-friendly.
I love the fact that the support is available 24 hours, whenever you are stuck the team is always there to help.

Sprott Money Collectibles
Canada
12 months using the app
WebBee eSolutions Pvt Ltd. replied December 11, 2023

Hello
We're thrilled to hear that you find the app amazing and user-friendly! Providing 24-hour support is a top priority for us, and we're delighted that our team has been there to assist you whenever you need help. If you ever have more feedback or if there's anything specific you love about the app, feel free to share. We appreciate your positive experience and look forward to continuing to support you!

February 12, 2024

Great app. Customer service is Amazing !!!! Will use this for a long time.

The Life Safety Pro
United States
1 day using the app
WebBee eSolutions Pvt Ltd. replied February 21, 2024

Hello

Thank you so much for your kind words!

We're thrilled to hear that you find our app great and that you're impressed with our customer service. We're dedicated to providing you with the best experience possible, and we're delighted to have you as a long-term user. If you ever need any assistance or have any questions, please don't hesitate to reach out. We're here to help!

February 21, 2024

very helpful

dirtykit
United Kingdom
Over 1 year using the app
WebBee eSolutions Pvt Ltd. replied March 1, 2024

Hello

We are glad you found the assistance helpful! If you have any more questions or need further assistance, feel free to ask.

We are here to help!

December 13, 2023

Great experience with the Amazon MCF WebBee team. Manish & Shivam have been great in supporting me from walking me through the entire platform.

Highly recommend this app if you are an FBA seller looking to use MCF for your Shopify fulfillment.

Body Restore
United States
4 months using the app
WebBee eSolutions Pvt Ltd. replied February 7, 2024

Hello

Thank you so much for your kind words and recommendation! We're thrilled to hear that Manish and Shivam from the Amazon MCF WebBee team provided you with excellent support and guidance throughout your experience with the platform. Helping you navigate the platform effectively is our top priority, and we're glad we could assist you every step of the way. It's fantastic to know that you found our app valuable for your Shopify fulfillment needs as an FBA seller. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help you succeed!

December 11, 2023

Excellent, amazing customer service. I asked how a feature would work and they jumped on a zoom call and did it for me very quickly, giving me confidence that not only is it a great product, the support is unreal!

DinkersClub
United States
3 months using the app
WebBee eSolutions Pvt Ltd. replied February 7, 2024

Hello

That's fantastic to hear!

We're thrilled that you had such an excellent experience with our customer service team. Providing prompt and personalized support to address your questions and demonstrate features via a Zoom call shows our commitment to ensuring your confidence in both our product and our support. Thank you for your kind words, and please don't hesitate to reach out if you have any further questions or need assistance in the future. We're here to help!

January 26, 2024

Great app. Phenomenal, live customer service

NativeSkins
United States
About 1 year using the app
WebBee eSolutions Pvt Ltd. replied February 7, 2024

Hello

Thank you for your feedback! We're delighted to hear that you find our app great and that you've had a phenomenal experience with our live customer service. Providing excellent support is something we take pride in, and we're glad that we could assist you effectively.

If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help you!