Shipclues , 11 anmeldelser

Samlet bedømmelse
4,3
Antal pr. bedømmelsesniveau
  • 82 % af bedømmelserne er på 5 stjerner
    9
  • 0 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 18 % af bedømmelserne er på 1 stjerner
    2
9. maj 2024

They have egoistic staff who’ll harass and make stupid remarks once you call them out for their incompetence.

One of my customers said that she’ll pick up the courier from the warehouse since courier was creating an issue in delivery, and they didn’t inform it to the courier company, when asked about it their employee Ritesh said “Courier toh apna kaam krega hi”.
If i could add a screenshot of the chat i would have, please be careful while dealing with them.

What is this behavior?
The customer is supposed to walk to the warehouse to find that the courier is not with them?

wearcraftika
Indien
9 dage bruger appen
Shipclues svarede 18. maj 2024

Thank you for your feedback. We're sorry to hear about your disappointing experience with our weight dispute. We strive for excellence and regret that we fell short this time.
Please accept our apologies for any inconvenience caused. We would like to make it right. Could you please reach our your KAM so we can resolve this issue for you?
We appreciate your patience and hope to have the opportunity to serve you better in the future.

Redigeret 20. maj 2024

Fake Fake Fake Fake Fake (Be aware Everyone)

SCAM ❌ SCAM ❌ SCAM ❌ SCAM ❌ SCAM ❌

Totally Froud SCAM ❌ (Use karne se pahile ek baar soch lena please)

Please Don't do use any one, ek trap hai customer ko phasaneka.

Kam price ka lalach deke, ye lok scam ❌ karte hai

Koi bhi truth mat Karo jab aap order Lake denge tab tak koi weight discripancy nahi lageni

And aap order Dena band karoge tab 3-4 month ka suddenly weight discripancy ka file sent karenge.

Thanks Good wish for everyone

ASSUREDSHOP™
Indien
5 dage bruger appen
Shipclues svarede 18. maj 2024

Thank you for your feedback. We're sorry to hear about your disappointing experience with our weight dispute. We strive for excellence and regret that we fell short this time.
Please accept our apologies for any inconvenience caused. We would like to make it right. Could you please reach out to your KAM so we can resolve this issue for you?although it's been confirmed by them that disputes are already resolved.
We appreciate your patience and hope to have the opportunity to serve you better in the future.

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